Post Decision Review (PDR) and Service Complaints Manual Contents: Chapter index for Post Decision Review (PDR) and Service Complaints Manual Updated: 01 June 2024 Post Decision Review (PDR) and Service Complaints Manual search Search this content Submit search Part 4 • 4. Post Review correspondence 4. Post Review correspondence Investigators should pass any post review correspondence from the co ...

Assessment Manual Contents: Chapter index for Assessment Manual Updated: 05 January 2026 Assessment Manual search Search this content Submit search Part 5 • 4. Early Decisions – Outside Jurisdiction 4.1 Outside Jurisdiction with no discretion These should be closed using one of the following decision reasons: Not in jurisdiction (OJ) & no discretion s26(1) Not an admin function of authority s26(7 ...

Post Decision Review (PDR) and Service Complaints Manual Contents: Chapter index for Post Decision Review (PDR) and Service Complaints Manual Updated: 01 June 2024 Post Decision Review (PDR) and Service Complaints Manual search Search this content Submit search Part 6 • 6. Dealing with Review requests - ECHO administration 6.1 How to complete the ‘Other Contact’ screen when the review request is ...

Dorset County Council leaves boy with special needs without proper education A boy with autism was left without proper education for two years by the former Dorset County Council after it failed to provide him with appropriate alternatives when it became clear mainstream school was not suitable for him. The boy, who also has Attention Deficit Hyperactivity Disorder (ADHD), started secondary schoo ...

Commission meeting - 5 November 2020 Welcome and introductions Apologies Declarations of interest Reappointment of Independent Advisory Members of the Commission (attached) Any other Business Casework briefing Minutes of the meeting held on 16 July 2020 Matters arising (attached) Chair and Chief Executive's report (attached) Equality, Diversity and Inclusion at the LGSCO Audit and Risk Assurance ...

Commission meeting - 19 April 2021 Welcome and introductions Apologies Declarations of interest Any other Business Minutes of the meeting held on 4 February 2021 Matters arising (attached) Board Effectiveness and Member Self-Assessment Chair and Chief Executive's report (CLA2415 attached) Draft Annual Report 2020-21 Staff Survey Results LGSCO 2020-21 Business Plan (CLA2418 attached) The Three-Yea ...

Commission meeting - 3 February 2022 Welcome and introductions Apologies Declarations of interest Any other Business Minutes of the meeting held on 4 November 2021 Matters arising (attached) Chair and Chief Executive's report (attached) Business plan development (attached) Health, Safety and Wellbeing update an annual review report Audit and Risk Assurance Committee verbal update Remuneration and ...

Commission meeting - 15 July 2021 Welcome and introductions Apologies Declarations of interest Any other Business Minutes of the meeting held on 19 April 2021 Matters arising (attached) Chair and Chief Executive's report (attached) Litigation update The Three-Year plan LGSCO 2020-21 Business Plan update (attached) 2020-2021 LGSCO draft annual report and accounts update COVID-19 thematic interim r ...

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Retention and disposal of casework records policy Contents: Chapter index for Retention and disposal of casework records policy Updated: 19 November 2025 Retention and disposal of casework records policy search Search this content Submit search Part 1 • 1. Introduction 1. Introduction Casework records are produced and maintained to enable the Local Government and Social Care Ombudsman to carry ou ...