• Complaint Academy | Part 4 https://www.lgo.org.uk/learning-resources?chapter=4

    Complaint Academy Contents: Chapter index for Complaint Academy Updated: 14 January 2026 Complaint Academy search Search this content Submit search Part 4 • Useful links and resources Useful links and resources Scottish Public Ombudsman Service - Making Complaints Work for Everyone report The report focuses on the impact of complaints on staff who have been complained about. Whilst organisations ...

  • How to Complain https://www.lgo.org.uk/how-to-complain

    How to Complain Are you thinking of complaining to us? Resources on this page explain when you should register a complaint with us and how to do it in the most efficient way Watch our video Read the steps The Steps 1 Complain to the organisation involved You should complain to the organisation first to give them a chance to sort out your problem. You should go through all stages of the organisati ...

  • How to Complain https://www.lgo.org.uk/make-a-complaint

    How to Complain Are you thinking of complaining to us? Resources on this page explain when you should register a complaint with us and how to do it in the most efficient way Watch our video Read the steps The Steps 1 Complain to the organisation involved You should complain to the organisation first to give them a chance to sort out your problem. You should go through all stages of the organisati ...

  • North Dorset District Council https://www.lgo.org.uk/your-councils-performance/north-dorset-district-council/statistics

    North Dorset District Council Find local authorities Annual statistics Sort annual statistics for North Dorset District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

  • Poole Borough Council https://www.lgo.org.uk/your-councils-performance/poole-borough-council/statistics

    Poole Borough Council Find local authorities Annual statistics Sort annual statistics for Poole Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not complying with our r ...

  • Poole Borough Council https://www.lgo.org.uk/your-councils-performance/poole-borough-council/statistics/

    Poole Borough Council Find local authorities Annual statistics Sort annual statistics for Poole Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not complying with our r ...

  • North Dorset District Council https://www.lgo.org.uk/your-councils-performance/north-dorset-district-council/statistics/

    North Dorset District Council Find local authorities Annual statistics Sort annual statistics for North Dorset District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

  • Forest Heath District Council https://www.lgo.org.uk/your-councils-performance/forest-heath-district-council/statistics/

    Forest Heath District Council Find local authorities Annual statistics Sort annual statistics for Forest Heath District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

  • Ryedale District Council https://www.lgo.org.uk/your-councils-performance/ryedale-district-council/statistics/

    Ryedale District Council Find local authorities Annual statistics Sort annual statistics for Ryedale District Council by annual intervals 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

  • South Bucks District Council https://www.lgo.org.uk/your-councils-performance/south-bucks-district-council/statistics/

    South Bucks District Council Find local authorities Annual statistics Sort annual statistics for South Bucks District Council by annual intervals 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations ...

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