Forest Heath District Council Find local authorities Annual statistics Sort annual statistics for Forest Heath District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

Ryedale District Council Find local authorities Annual statistics Sort annual statistics for Ryedale District Council by annual intervals 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

South Bucks District Council Find local authorities Annual statistics Sort annual statistics for South Bucks District Council by annual intervals 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations ...

Forest Heath District Council Find local authorities Annual statistics Sort annual statistics for Forest Heath District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

Ryedale District Council Find local authorities Annual statistics Sort annual statistics for Ryedale District Council by annual intervals 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

South Bucks District Council Find local authorities Annual statistics Sort annual statistics for South Bucks District Council by annual intervals 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations ...

Monthly News February 2021 25 Feb 2021 Council fails to investigate cancer cluster concerns 23 Feb 2021 Council to apologise to Year 10 pupil left without a school for more than a year 18 Feb 2021 Not enough local scrutiny of Cornwall’s outsourced education services to out-of-school children, Ombudsman says 11 Feb 2021 Councils must give parents clear information during safeguarding investigation ...

Judge upholds Ombudsman’s decision in nursery fees case A High Court judge has found in favour of the Local Government and Social Care Ombudsman after a local authority challenged its report about childcare. The report, which was due to be published in 2022, involved a complaint about parents being required to pay top-up fees for free nursery placements under the Government’s Free Early Education ...

Monthly News November 2022 24 Nov 2022 County man forced to live in car because of council errors 24 Nov 2022 Birmingham wheelchair user left in unsuitable home for eight years by council 16 Nov 2022 Notts mum should be refunded nursery charges following Ombudsman investigation 10 Nov 2022 Ombudsman issues third critical report about Birmingham’s bin collections 03 Nov 2022 Slough woman unable to ...

Complaint Handling Code Updated: 01 February 2024 Complaint Handling Code search Search this content Submit search Contents Part 1: Introduction Part 2: 1. Definition of a service request and complaint Part 3: 2. Exclusions Part 4: 3. Accessibility and awareness Part 5: 4. Complaint handling resources Part 6: 5. The complaint handling process Part 7: 6. Complaints stages Part 8: 7. Putting things ...