• Christchurch Borough Council https://www.lgo.org.uk/your-councils-performance/christchurch-borough-council/statistics

    Christchurch Borough Council Find local authorities Annual statistics Sort annual statistics for Christchurch Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comply ...

  • Christchurch Borough Council https://www.lgo.org.uk/your-councils-performance/christchurch-borough-council/statistics/

    Christchurch Borough Council Find local authorities Annual statistics Sort annual statistics for Christchurch Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comply ...

  • Bromsgrove care provider fails to show how it has complied with Ombudsman recommendations https://www.lgo.org.uk/information-centre/news/2024/mar/bromsgrove-care-provider-fails-to-show-how-it-has-complied-with-ombudsman-recommendations

    Bromsgrove care provider fails to show how it has complied with Ombudsman recommendations A Bromsgrove care home cannot show it has complied with recommendations from the Local Government and Social Care Ombudsman – forcing the Ombudsman to publish a rare critical notice. It follows a complaint a family made about Wayside Care Ltd, that runs the Wayside Nursing Home in New Road, which charged the ...

  • Homeless Croydon man left to sleep on the streets because council did not do enough to help https://www.lgo.org.uk/information-centre/news/2025/jul/homeless-croydon-man-left-to-sleep-on-the-streets-because-council-did-not-do-enough-to-help

    Homeless Croydon man left to sleep on the streets because council did not do enough to help A Croydon man with mental health difficulties was left to sleep on the streets despite asking the council for help, the Local Government and Social Care Ombudsman has found. The man first approached London Borough of Croydon for help in July 2023 after he had become homeless. The Ombudsman’s investigation ...

  • Equal justice: learning lessons from complaints about people’s human rights | Part 10 https://www.lgo.org.uk/equal-justice-learning-lessons-from-complaints-about-people-s-human-rights?chapter=10

    Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 10 • Local Scrutiny: Questions for Councillors Local Scrutiny: Questions fo ...

  • Guide for complaint handlers: A proportionate approach to considering complaints | Part 10 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/guide-for-complaint-handlers-a-proportionate-approach-to-considering-complaints?chapter=10

    Guide for complaint handlers: A proportionate approach to considering complaints Contents: Chapter index for Guide for complaint handlers: A proportionate approach to considering complaints Updated: 06 February 2025 Guide for complaint handlers: A proportionate approach to considering complaints search Search this content Submit search Part 10 • Rights based approach to investigating complaints R ...

  • Guide for complaint managers: Designing and delivering effective complaint systems | Part 10 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/guide-for-complaint-managers-designing-and-delivering-effective-complaint-systems?chapter=10

    Guide for complaint managers: Designing and delivering effective complaint systems Contents: Chapter index for Guide for complaint managers: Designing and delivering effective complaint systems Updated: 06 February 2025 Guide for complaint managers: Designing and delivering effective complaint systems search Search this content Submit search Part 10 • Accessibility and awareness Accessibility and ...

  • Equal justice: learning lessons from complaints about people’s human rights | Part 10 https://www.lgo.org.uk/local-government-ombudsman/equal-justice-learning-lessons-from-complaints-about-people-s-human-rights?chapter=10

    Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 10 • Local Scrutiny: Questions for Councillors Local Scrutiny: Questions fo ...

  • Decision results https://www.lgo.org.uk/your-councils-performance/eden-district-council/decisions/2024/r

    Decisions for Eden District Council between 01 April 2024 and 31 March 2025

  • Decision results https://www.lgo.org.uk/your-councils-performance/eden-district-council/decisions/2024/u

    Decisions for Eden District Council between 01 April 2024 and 31 March 2025

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings