• Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Broads%20Authority

    Broads Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (111 KB) Annual Review 2023 (102 KB) Annual Review 2022 (100 KB) Annual Review 2021 (134 KB) Annual Review 2020 (148 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (244 KB) Annual Review 2016 (26 KB)

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Environment%20Agency

    Environment Agency Read our guidance on interpreting local authority statistics. Annual Review 2025 (133 KB) Annual Review 2024 (110 KB) Annual Review 2023 (101 KB) Annual Review 2022 (101 KB) Annual Review 2021 (136 KB) Annual Review 2020 (132 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (244 KB) Annual Review 2016 (26 KB)

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Transport%20for%20London

    Transport for London Read our guidance on interpreting local authority statistics. Annual Review 2025 (135 KB) Annual Review 2024 (161 KB) Annual Review 2023 (150 KB) Annual Review 2022 (148 KB) Annual Review 2021 (107 KB) Annual Review 2020 (147 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (343 KB) Annual Review 2016 (26 KB)

  • Business plans https://www.lgo.org.uk/information-centre/about-us/our-aims/business-plans

    Business plans Our annual business plans: Business Plan 2025-26 Business Plan 2024-25 Business Plan 2023-24 Business Plan 2022-23 Business Plan 2021-22 (PDF, 1.1MB) Business Plan 2020-21 (PDF, 445KB) Business Plan 2019-20 (PDF, 325KB) Business Plan 2018-19 (PDF, 548KB) Progress against Business Plans is reported to the Commission. Details are available in published meeting papers.

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Northumberland%20National%20Park%20Authority

    Northumberland National Park Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (111 KB) Annual Review 2023 (102 KB) Annual Review 2022 (100 KB) Annual Review 2021 (135 KB) Annual Review 2020 (131 KB) Annual Review 2019 (196 KB) Annual Review 2018 (91 KB) Annual Review 2017 (286 KB) Annual Review 2016 (18 KB)

  • Remuneration and Appointments Committee - 29 January 2026 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/remuneration-committee/remuneration-and-appointments-committee-29-january-2026

    Remuneration and Appointments Committee - 29 January 2026 1. Welcome and Introductions 2. Apologies for Absence 3. Declarations of Interest 4. Minutes of the meeting held on 15 and 29 October 2025 5. Matters arising 6. HR Strategy Update 7. Update on People Initiatives and Staff Feedback 8. Proposals for the recruitment of new Independent Advisory Board Member 9. Draft yearly plan

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/North%20York%20Moors%20National%20Park%20Authority

    North York Moors National Park Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB) Annual Review 2024 (111 KB) Annual Review 2023 (102 KB) Annual Review 2022 (100 KB) Annual Review 2021 (135 KB) Annual Review 2020 (132 KB) Annual Review 2019 (179 KB) Annual Review 2018 (97 KB) Annual Review 2017 (287 KB) Annual Review 2016 (26 KB)

  • Intake Team Operations Manual | Part 1 https://www.lgo.org.uk/information-centre/staff-guidance/intake-team-operations-manual?chapter=1

    Intake Team Operations Manual Contents: Chapter index for Intake Team Operations Manual Updated: 05 August 2025 Intake Team Operations Manual search Search this content Submit search Part 1 • 1. Introduction 1. IntroductionVersion: July 2025 This document is complimentary to the Intake Manual. Whereas the Intake Manual provides the public with an overview of Intake decision making, this document ...

  • Advisory Forum https://www.lgo.org.uk/information-centre/about-us/public-advisory-forum

    Advisory Forum Working with people who have used our service to help us improve Who sits on the advisory forum? Our advisory forum is made up of a majority of members of the public who have used our service. We also have representatives from local authorities and social care providers, as well as those who act as advocates for the public such as advisory bodies, MPs and councillors. What's the ad ...

  • New Chief Executive for the Local Government and Social Care Ombudsman https://www.lgo.org.uk/information-centre/news/2025/mar/new-chief-executive-for-the-local-government-and-social-care-ombudsman

    New Chief Executive for the Local Government and Social Care Ombudsman Julie Odams has been appointed the new Chief Executive Officer of the Local Government and Social Care Ombudsman (LGSCO). Julie has been the Head of Policy and Communications and a member of the LGSCO’s Executive Team for the last two years. She will replace current CEO, Nigel Ellis, following his decision to retire from May 2 ...

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