Monthly News February 2019 28 Feb 2019 Autistic teen forced to move schools because of lack of resources 21 Feb 2019 Reading care workers late getting medical attention for vulnerable woman 15 Feb 2019 Motorist not caused injustice by toll bridge charges 07 Feb 2019 East Riding council did not do enough to protect toddler from harm

Monthly News August 2022 25 Aug 2022 Ombudsman issues guidance on care finance decisions 18 Aug 2022 Ribble Valley had no policy on supporting disabled people to use its services 11 Aug 2022 Hampshire council did not arrange transport for boy with special needs in time 04 Aug 2022 Liverpool criticised by Ombudsman for failing disabled teenage siblings

Monthly News December 2021 09 Dec 2021 Annual Report details how Ombudsman adapted during the pandemic 09 Dec 2021 Family of disabled boy left without housing adaptations because of council delay 08 Dec 2021 Croydon man not supported properly when he moved to new home 02 Dec 2021 “Strengthening and modernising”: Ombudsman sets out proposals to strengthen public voice

Monthly News October 2025 31 Oct 2025 Ombudsman responds to National Audit Office report on School Transport 30 Oct 2025 New guide aims to improve support for children missing education 23 Oct 2025 West Sussex removed care transport for disabled adult without proper consideration - Ombudsman 02 Oct 2025 Ombudsman reveals huge safeguarding backlog at London council

Ombudsman welcomes report aimed at improving local authority SEND decisions The Local Government and Social Care Ombudsman (LGSCO) has welcomed a report looking to improve the quality of local authority decision making for children and young people with special educational needs and disabilities (SEND). The report ,commissioned by the Administrative Justice Council, has researched practical solut ...

Vulnerable people face homelessness because some councils ‘still not getting it right’ - Ombudsman For the past five years local councils in England with housing responsibilities have had increased duties to help prevent people from becoming homeless, but despite this some are still struggling to get it right, the Local Government and Social Care Ombudsman (LGSCO) has found. The Homelessness Redu ...

Monthly News November 2023 28 Nov 2023 Nursing home fails to provide dignified care to Sandwell woman - Ombudsman 23 Nov 2023 Standing in the way of support – Ombudsman finds councils not doing enough to offer choice for parents 07 Nov 2023 Families in South Gloucestershire being denied the respite support they need - Ombudsman 02 Nov 2023 Council care calculations called into question

Monthly News July 2022 27 Jul 2022 Ombudsman annual review of complaints: the power to change 21 Jul 2022 Vulnerable South London woman failed by organisations that should have helped 14 Jul 2022 Ombudsman investigation finds young Sheffield woman let down by city council 07 Jul 2022 Dorset to improve alternative education provision following Ombudsman investigation 07 Jul 2022 Children being den ...

Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Contents: Chapter index for Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Updated: 06 February 2025 Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities search Search this content Submit search Part 6 • A model re ...

Principles of Good Administrative Practice Contents: Chapter index for Principles of Good Administrative Practice Updated: 10 February 2025 Principles of Good Administrative Practice search Search this content Submit search Part 1 • Foreword Foreword We have the power to publish, after consultation, guidance about good administrative practice for local government. We have done so since 1993 and u ...