• Decision results https://www.lgo.org.uk/your-councils-performance/somerset-west-and-taunton-district-council/decisions/2022/r

    Decisions for Somerset West and Taunton District Council between 01 April 2022 and 31 March 2023

  • Decision results https://www.lgo.org.uk/your-councils-performance/somerset-west-and-taunton-district-council/decisions/2023/u

    Decisions for Somerset West and Taunton District Council between 01 April 2023 and 31 March 2024

  • Decision results https://www.lgo.org.uk/your-councils-performance/somerset-west-and-taunton-district-council/decisions/2023/r

    Decisions for Somerset West and Taunton District Council between 01 April 2023 and 31 March 2024

  • Other Public Bodies https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/other-public-bodies

    Other Public Bodies For combined authorities, fire and rescue authorities, police and crime commissioners, and other non-council organisations

  • Statement of Reasons Manual | Part 8 https://www.lgo.org.uk/information-centre/staff-guidance/statement-of-reasons-manual?chapter=8

    Statement of Reasons Manual Contents: Chapter index for Statement of Reasons Manual Updated: 02 April 2025 Statement of Reasons Manual search Search this content Submit search Part 8 • 8. How to refer to people and organisations (third parties) in decision statements The Information Commissioner has produced detailed guidance about the issues to be considered when publishing information to ensure ...

  • Woman left to die alone in Surrey care home https://www.lgo.org.uk/information-centre/news/2021/mar/woman-left-to-die-alone-in-surrey-care-home

    Woman left to die alone in Surrey care home An elderly woman was left to die alone by Surrey care home staff while her daughter was waiting in a nearby room, the Local Government and Social Care Ombudsman has found. The woman’s daughter complained she had been called too late to the care home Surrey County Council commissioned for her mother when her mother’s condition deteriorated in August 2019 ...

  • Moving traffic offences https://www.lgo.org.uk/make-a-complaint/fact-sheets/transport-and-highways/moving-traffic-offences

    Moving traffic offences This fact sheet is aimed primarily at people who have concerns about a penalty charge notice (PCN) issued by enforcing authorities and who may be considering making a complaint to the Ombudsman. I have received a penalty charge notice for a moving traffic offence. Can the Ombudsman help me? Transport for London (TfL) and councils both inside and outside London may enforce ...

  • Monthly News https://www.lgo.org.uk/information-centre/news/2022/jan

    Monthly News January 2022 19 Jan 2022 Councillor’s decision to put brakes on housing development flawed, says Ombudsman 13 Jan 2022 London council set to learn from how it handled COVID business grants

  • “Just who is left to fight their corner?” – Ombudsman launches report on fostering for councils https://www.lgo.org.uk/information-centre/news/2025/feb/just-who-is-left-to-fight-their-corner-ombudsman-launches-report-on-fostering-for-councils

    “Just who is left to fight their corner?” – Ombudsman launches report on fostering for councils When ‘Amie’ left care, her local council did not look into her claim that she suffered abuse while living with foster carers properly. This is just one of the cases highlighted in today’s Local Government and Social Care Ombudsman report about fostering in England which demonstrates what can and has go ...

  • New report highlights urgent need to listen to disabled people in the fight against England’s housing crisis https://www.lgo.org.uk/information-centre/news/2025/jun/new-report-highlights-urgent-need-to-listen-to-disabled-people-in-the-fight-against-england-s-housing-crisis

    New report highlights urgent need to listen to disabled people in the fight against England’s housing crisis England’s housing crisis is deepening, and for Disabled people, its impact is particularly acute. A new report, released today by the Local Government and Social Care Ombudsman, sheds light on the disproportionate challenges Disabled people face when navigating local authorities’ housing a ...

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