Moving traffic offences This fact sheet is aimed primarily at people who have concerns about a penalty charge notice (PCN) issued by enforcing authorities and who may be considering making a complaint to the Ombudsman. I have received a penalty charge notice for a moving traffic offence. Can the Ombudsman help me? Transport for London (TfL) and councils both inside and outside London may enforce ...

Vulnerable South London woman failed by organisations that should have helped A vulnerable young woman trying to overcome severe mental health problems has been put at significant risk of self-harm, after the organisations which should have looked after her failed multiple times to provide specialist aftercare services. The Local Government and Social Care Ombudsman (LGSCO), and Parliamentary and ...

Monthly News August 2022 25 Aug 2022 Ombudsman issues guidance on care finance decisions 18 Aug 2022 Ribble Valley had no policy on supporting disabled people to use its services 11 Aug 2022 Hampshire council did not arrange transport for boy with special needs in time 04 Aug 2022 Liverpool criticised by Ombudsman for failing disabled teenage siblings

Monthly News June 2022 30 Jun 2022 Suffolk girl with special educational needs left without vital therapy 23 Jun 2022 Croydon council to review how it looks after overcrowded families following Ombudsman report 16 Jun 2022 Popular Surrey school to rehear place appeal following Ombudsman investigation 08 Jun 2022 Worcestershire stroke survivor left without support she needed

Monthly News October 2025 31 Oct 2025 Ombudsman responds to National Audit Office report on School Transport 30 Oct 2025 New guide aims to improve support for children missing education 23 Oct 2025 West Sussex removed care transport for disabled adult without proper consideration - Ombudsman 02 Oct 2025 Ombudsman reveals huge safeguarding backlog at London council

Monthly News December 2021 09 Dec 2021 Annual Report details how Ombudsman adapted during the pandemic 09 Dec 2021 Family of disabled boy left without housing adaptations because of council delay 08 Dec 2021 Croydon man not supported properly when he moved to new home 02 Dec 2021 “Strengthening and modernising”: Ombudsman sets out proposals to strengthen public voice

Monthly News February 2019 28 Feb 2019 Autistic teen forced to move schools because of lack of resources 21 Feb 2019 Reading care workers late getting medical attention for vulnerable woman 15 Feb 2019 Motorist not caused injustice by toll bridge charges 07 Feb 2019 East Riding council did not do enough to protect toddler from harm

Ombudsman welcomes report aimed at improving local authority SEND decisions The Local Government and Social Care Ombudsman (LGSCO) has welcomed a report looking to improve the quality of local authority decision making for children and young people with special educational needs and disabilities (SEND). The report ,commissioned by the Administrative Justice Council, has researched practical solut ...

Vulnerable people face homelessness because some councils ‘still not getting it right’ - Ombudsman For the past five years local councils in England with housing responsibilities have had increased duties to help prevent people from becoming homeless, but despite this some are still struggling to get it right, the Local Government and Social Care Ombudsman (LGSCO) has found. The Homelessness Redu ...

Monthly News November 2023 28 Nov 2023 Nursing home fails to provide dignified care to Sandwell woman - Ombudsman 23 Nov 2023 Standing in the way of support – Ombudsman finds councils not doing enough to offer choice for parents 07 Nov 2023 Families in South Gloucestershire being denied the respite support they need - Ombudsman 02 Nov 2023 Council care calculations called into question