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Ombudsman highlighting the human cost of poor housing benefit practice
https://www.lgo.org.uk/information-centre/news/2020/jan/ombudsman-highlighting-the-human-cost-of-poor-housing-benefit-practice
Ombudsman highlighting the human cost of poor housing benefit practice Families are facing the very real prospect of becoming homeless because of the way some authorities are dealing with appeals against housing benefit claims, the Local Government and Social Care Ombudsman is warning. In a new report, the Ombudsman highlights the serious problems people face when authorities get things wrong wit ...
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Manual for Councils | Part 8
https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/information-for-link-officers?chapter=8
Manual for Councils Contents: Chapter index for Manual for Councils Updated: 09 September 2025 Manual for Councils search Search this content Submit search Part 8 • Complying with our recommendations Complying with our recommendations If we make a finding of fault causing injustice, the Ombudsman will recommend the Council takes steps to put things right for the person (or people) affected. We mi ...
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Service Improvement results
https://www.lgo.org.uk/your-councils-performance/barrow-in-furness-borough-council/serviceimprovements
Service Improvements for Barrow-in-Furness Borough Council
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Service Improvement results
https://www.lgo.org.uk/your-councils-performance/weymouth-and-portland-borough-council/serviceimprovements
Service Improvements for Weymouth and Portland Borough Council
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Guide for statutory officers and senior leaders: Effective oversight of complaint systems | Part 8
https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/guidance-notes/guide-for-statutory-officers-and-senior-leaders-effective-oversight-of-complaint-systems?chapter=8
Guide for statutory officers and senior leaders: Effective oversight of complaint systems Contents: Chapter index for Guide for statutory officers and senior leaders: Effective oversight of complaint systems Updated: 06 February 2025 Guide for statutory officers and senior leaders: Effective oversight of complaint systems search Search this content Submit search Part 8 • Oversight of complaints s ...
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Guide for statutory officers and senior leaders: Effective oversight of complaint systems | Part 11
https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/guidance-notes/guide-for-statutory-officers-and-senior-leaders-effective-oversight-of-complaint-systems?chapter=11
Guide for statutory officers and senior leaders: Effective oversight of complaint systems Contents: Chapter index for Guide for statutory officers and senior leaders: Effective oversight of complaint systems Updated: 06 February 2025 Guide for statutory officers and senior leaders: Effective oversight of complaint systems search Search this content Submit search Part 11 • Public reports issued by ...
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Decision results
https://www.lgo.org.uk/your-councils-performance/selby-district-council/decisions/2022/u
Decisions for Selby District Council between 01 April 2022 and 31 March 2023
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Decision results
https://www.lgo.org.uk/your-councils-performance/selby-district-council/decisions/2022/r
Decisions for Selby District Council between 01 April 2022 and 31 March 2023
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Decision results
https://www.lgo.org.uk/your-councils-performance/east-northamptonshire-council/decisions/2020/u
Decisions for East Northamptonshire Council between 01 April 2020 and 31 March 2021
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Decision results
https://www.lgo.org.uk/your-councils-performance/carlisle-city-council/decisions/2022/r
Decisions for Carlisle City Council between 01 April 2022 and 31 March 2023