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Local Government and Social Care Ombudsman appoints new Director of Corporate Services
https://www.lgo.org.uk/information-centre/news/2026/feb/local-government-and-social-care-ombudsman-appoints-new-director-of-corporate-services
Local Government and Social Care Ombudsman appoints new Director of Corporate Services The Local Government and Social Care Ombudsman (LGSCO) has appointed James Strachan as its new Director of Corporate Services. James joins from Eastleigh Borough Council in Hampshire, where he has served as Chief Executive for the past four years. He brings a wealth of experience from across local and central g ...
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Ombudsman’s calls for more transparency over free nursery place ‘charges’
https://www.lgo.org.uk/information-centre/news/2021/jan/ombudsman-s-calls-for-more-transparency-over-free-nursery-place-charges
Ombudsman’s calls for more transparency over free nursery place ‘charges’ The Local Government and Social Care Ombudsman is urging councils to have better oversight of nurseries offering free early years places, after a nursery chain was found to be charging Leicestershire parents a ‘top-up fee’. Government guidance states that the free places must be free, but Kiddi Caru nursery in Market Harbor ...
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Ombudsman highlighting the human cost of poor housing benefit practice
https://www.lgo.org.uk/information-centre/news/2020/jan/ombudsman-highlighting-the-human-cost-of-poor-housing-benefit-practice
Ombudsman highlighting the human cost of poor housing benefit practice Families are facing the very real prospect of becoming homeless because of the way some authorities are dealing with appeals against housing benefit claims, the Local Government and Social Care Ombudsman is warning. In a new report, the Ombudsman highlights the serious problems people face when authorities get things wrong wit ...
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Manual for Councils | Part 8
https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/information-for-link-officers?chapter=8
Manual for Councils Contents: Chapter index for Manual for Councils Updated: 09 September 2025 Manual for Councils search Search this content Submit search Part 8 • Complying with our recommendations Complying with our recommendations If we make a finding of fault causing injustice, the Ombudsman will recommend the Council takes steps to put things right for the person (or people) affected. We mi ...
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Councils need to check how they help people with hidden disabilities
https://www.lgo.org.uk/information-centre/news/2019/jun/councils-need-to-check-how-they-help-people-with-hidden-disabilities
Councils need to check how they help people with hidden disabilities Councils are being urged to check their procedures to avoid disadvantaging people with ‘hidden disabilities’ following the publication of three separate investigation reports into London councils by the Local Government and Social Care Ombudsman. The cases highlighted by the Ombudsman all show the council not doing enough to ena ...
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Decision results
https://www.lgo.org.uk/your-councils-performance/selby-district-council/decisions/2022/u
Decisions for Selby District Council between 01 April 2022 and 31 March 2023
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Decision results
https://www.lgo.org.uk/your-councils-performance/selby-district-council/decisions/2022/r
Decisions for Selby District Council between 01 April 2022 and 31 March 2023
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Decision results
https://www.lgo.org.uk/your-councils-performance/scarborough-borough-council/decisions/2022/r
Decisions for Scarborough Borough Council between 01 April 2022 and 31 March 2023
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Decision results
https://www.lgo.org.uk/your-councils-performance/poole-borough-council/decisions/2018/u
Decisions for Poole Borough Council between 01 April 2018 and 31 March 2019
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Decision results
https://www.lgo.org.uk/your-councils-performance/richmondshire-district-council/decisions/2022/u
Decisions for Richmondshire District Council between 01 April 2022 and 31 March 2023