Service Improvements for Taunton Deane Borough Council

Service Improvements for St Edmundsbury Borough Council

Service Improvements for South Lakeland District Council

Service Improvements for South Somerset District Council

Service Improvements for North Yorkshire County Council

Public reports for North Yorkshire County Council

Service Improvements for Aylesbury Vale District Council

Ombudsman’s calls for more transparency over free nursery place ‘charges’ The Local Government and Social Care Ombudsman is urging councils to have better oversight of nurseries offering free early years places, after a nursery chain was found to be charging Leicestershire parents a ‘top-up fee’. Government guidance states that the free places must be free, but Kiddi Caru nursery in Market Harbor ...

Carers leave woman in pain after burns not detected soon enough A vulnerable Blackpool woman was left “screaming in pain” with serious burns on her leg after carers left her too close to a hot radiator, a Local Government and Social Care Ombudsman investigation has found. The woman, who had previously suffered a stroke, was being looked after in her home by carers commissioned by Blackpool Boroug ...

Councils need to check how they help people with hidden disabilities Councils are being urged to check their procedures to avoid disadvantaging people with ‘hidden disabilities’ following the publication of three separate investigation reports into London councils by the Local Government and Social Care Ombudsman. The cases highlighted by the Ombudsman all show the council not doing enough to ena ...