Monthly News December 2022 15 Dec 2022 Oxfordshire fails to provide alternative education for a year 14 Dec 2022 Ombudsman’s Annual Report highlights improvements for complainants and local service users The Local Government and Social Care Ombudsman has published its Annual Report and Accounts 2021-22, which details the success of its work to give more complainants a quicker decision on their ca ...

Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Contents: Chapter index for Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Updated: 06 February 2025 Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities search Search this content Submit search Part 7 • Complaints ...

Distressed Leeds girl left without proper education for months Leeds City Council left a young girl without proper education for nine months after she started refusing to go to her primary school because of anxiety, the Local Government and Social Care Ombudsman has found. The girl, who was 10 when the events started, became increasingly anxious about going to school until the school asked her mo ...

Monthly News January 2020 29 Jan 2020 Daventry District Council fails to tackle industrial noise complaint properly 23 Jan 2020 Council makes serious unsubstantiated allegations about asylum seeker during Ombudsman investigation 22 Jan 2020 Nottinghamshire man’s care package reduced because of financial pressures, Ombudsman finds 17 Jan 2020 Ombudsman reminds councils of their foster carer school ...

Vulnerable children removed from foster carers who wanted to adopt them The Local Government and Social Care Ombudsman has asked East Riding of Yorkshire Council to apologise to a foster couple after it removed two vulnerable children, they hoped to adopt, from their care. The couple took on the children after their birth parents were unable to look after them. When they were removed from their p ...

Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 5 • Common Issues and Learning Points: Avoiding a ‘box ticking’ approach In ...

Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 5 • Common Issues and Learning Points: Avoiding a ‘box ticking’ approach In ...

Yorkshire man with dementia left unsupported in hotel for too long A Calderdale man was left in unsuitable hotel accommodation for too long, because council departments did not work together, the Local Government and Social Care Ombudsman has found. The man, who had a rapidly-progressing form of dementia, became homeless in October 2021. The council placed him in temporary hotel accommodation whi ...

Councils urged to check information sharing agreements following complaint Councils are being urged to check they have adequate information sharing agreements with their service providers, after one council was not able to comply with an agreed Ombudsman remedy because it could not get hold of the data needed. London Borough of Ealing had agreed to the Local Government and Social Care Ombudsman’s ...

Monthly News August 2024 22 Aug 2024 Teen with significant support needs on brink of homelessness because Devon County Council couldn’t decide where he should live 07 Aug 2024 Kingston council slept on resident’s fly-tipping concerns, Ombudsman reports