Vulnerable man put at risk because of safeguarding failings by Wirral council A vulnerable man remained at risk from poor care for more than 18 months, despite Wirral Metropolitan Borough Council being alerted to problems, the Local Government and Social Care Ombudsman has found. The man, whose health conditions and disabilities meant he had significant difficulty with mobility and completing dai ...

Somerset failed to act on agreed Ombudsman recommendation Somerset Council has been criticised by the Local Government and Social Care Ombudsman for taking too long to put in place Speech and Language therapy for a teenager with special educational needs, following an earlier complaint. The council had agreed to provide the therapy for the girl set out in her Education, Health and Care (EHC) Plan ...

Sheffield boy misses out on full-time secondary school education because of council faults A Sheffield boy with special educational needs has missed out on much of his senior schooling because the city council did not provide suitable alternative education for him, the Local Government and Social Care Ombudsman has found. The Ombudsman has asked the council to pay the boy and his mother nearly £2 ...

Monthly News October 2024 31 Oct 2024 Councils urged to take a measured approach to household waste offenders 24 Oct 2024 Local Government and Social Care Ombudsman’s response to the National Audit Office report ‘Support for children and young people with special educational needs’ 24 Oct 2024 Council did not do enough to protect residents from noise pollution, Ombudsman says 17 Oct 2024 Homeless ...

Essex to review alternative educational provision following Ombudsman investigation Essex County Council has agreed to review why previously agreed changes to its alternative education provision, for children who are unable to attend school, have not improved the service for all children who need help. The Local Government and Social Care Ombudsman has asked the council to conduct the review afte ...

Council leaves vulnerable Norfolk man without enough care before he died A Norfolk woman was left to care for an elderly vulnerable friend for months before he died while the county council delayed meeting his care, the Local Government and Social Care Ombudsman has found. The woman had said she was happy to provide some care for her friend, who had dementia and a number of physical health condit ...

Ombudsman reminds councils about care home top-up fees Councils across England are being reminded by the Local Government and Social Care Ombudsman of their duties under the Care Act to administer ‘top-up fees’ for people contributing towards relatives’ care. The warning comes after two councils – Dudley Metropolitan Borough Council, and Lincolnshire County Council – disputed some of the Ombudsma ...

Birmingham bin problems highlighted in Ombudsman report From repeated missed collections to failing to return vulnerable people’s bins to the proper place, Birmingham’s refuse service has been criticised in a report by the Local Government and Social Care Ombudsman. Collating the complaints of 17 city residents, the Ombudsman report details how refuse collectors repeatedly failed to collect waste ...

Devon to review benefits calculations for nearly 300 carers following Ombudsman’s investigation Devon County Council has agreed to look into how it calculated allowances to nearly 300 families who look after children as special guardians, following an investigation by the Local Government and Social Care Ombudsman. During a complaint from a woman who was looking after her grandchild under a Speci ...

Families in South Gloucestershire being denied the respite support they need - Ombudsman Nearly a third of families of children with special needs in South Gloucestershire have not been receiving the respite care they need, the Local Government and Social Care Ombudsman has discovered. South Gloucestershire Council admitted to the Ombudsman during an earlier investigation that it struggled to fin ...