Listed buildings This fact sheet is aimed primarily at people who believe the council has failed to take account of a listed building when dealing with a planning application and may be considering making a complaint to the Ombudsman. The council has not properly taken into account the fact that a building is listed when considering an application for planning permission. Can the Ombudsman help m ...

Ombudsman welcomes Hounslow remedy acceptance A homeless Hounslow mother has been provided with a new home after the council agreed with the Local Government and Social Care Ombudsman’s investigation into her case after initially rejecting the Ombudsman’s recommendations. Following a report, published in April, into the woman’s complaint that she was left to sofa surf while pregnant by London Bor ...

Man left street homeless after council failed to recognise domestic abuse Royal Borough of Kensington and Chelsea did not recognise the abuse a homeless man said he suffered because it did not consider the alleged perpetrator a ‘relative’. The Local Government and Social Care Ombudsman has asked the council to apologise to the man for not recognising he was personally connected to his alleged abu ...

Ombudsman criticises council’s Covid-19 grant allocation scheme The Local Government and Social Care Ombudsman has criticised the way a north Yorkshire district council administered a discretionary grant scheme which was designed to help businesses impacted by COVID-19. In March and May 2020, the Government introduced grant schemes to support businesses impacted by the pandemic. Businesses who qu ...

Isle of Wight Council removes health care support for boy with medical needs A boy, who has visual impairments and other medical conditions, was without the support he needed for months because Isle of Wight Council did not clarify a Special Educational Needs and Disabilities Tribunal’s decision in time, the Local Government and Social Care Ombudsman has found. The boy’s Education Health and Care ...

Personnel and employment problems This fact sheet is aimed primarily at council employees who have an employment-related problem and may be considering making a complaint to the Ombudsman. I have a problem about employment with the council. Can the Ombudsman help me? In most cases the law says we cannot investigate matters relating to action taken in respect of appointments, removals, pay, discip ...

Memorial safety in cemeteries This fact sheet is aimed primarily at people who believe that there has been some fault in the way the council has gone about laying memorials flat and may be considering making a complaint to the Ombudsman. When I made my yearly visit to my mother's grave I was shocked to find the memorial laid flat and a notice telling me to contact the council. Can the Ombudsman h ...

Monthly News February 2020 27 Feb 2020 Council leaves vulnerable Norfolk man without enough care before he died 25 Feb 2020 Council asked to revise transport policy for adult learners with Special Educational Needs 20 Feb 2020 Folkestone council chastised by Ombudsman over housing complaint 12 Feb 2020 Ombudsman reminds councils about care home top-up fees 06 Feb 2020 Luton to review some of its ...

Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 4 • Common Issues and Learning Points: Maintaining responsibility for commi ...

Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 4 • Common Issues and Learning Points: Maintaining responsibility for commi ...