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Our values

The Ombudsman's values, which are repeated in the page below, are visualised in circular pattern where each value is built upon the other
Our Values

Our values are:

  • Listen – carefully, with respect and empathy
  • Understand – by assessing information impartially, effectively, consistently and proportionately
  • Communicate – clearly, professionally, and constructively in plain language
  • Learn – and share knowledge openly to improve