We work together with the Parliamentary and Health Service Ombudsman (PHSO) when this will provide a more effective service on complaints. Amendments to primary legislation in 2007 allow us to share information on individual cases and issue joint decisions.

We now have a joint working team to handle investigations containing elements of both ombudsmen's jurisdictions - typically health and social care issues.

Both organisations work together to support Government and Parliament in their aim to create to a single public services ombudsman for England.