Decision search
Your search has 56070 results
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London Borough of Camden (24 015 121)
Statement Upheld Special educational needs 25-Nov-2025
Summary: Miss X complained about the Council’s failure to deliver special educational provision included in Section F of her son’s (Y) Education Health and Care Plan. We found fault with the Council. This fault caused injustice to Y and Miss X. The Council has already offered some suitable remedies. The Council has also agreed to make a symbolic payment to Miss X to recognise her distress, arrange a meeting with Miss X to review Y’s education and carry out further service improvement.
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Statement Closed after initial enquiries Refuse and recycling 25-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision not to collect refuse from Mr X’s driveway. This is because there is not enough evidence of fault to justify the Ombudsman’s involvement.
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Guyatt House Care Ltd (25 008 748)
Statement Closed after initial enquiries Other 24-Nov-2025
Summary: We will not investigate this complaint about the actions of the Care Provider. The complainant’s son care and support was fully funded by a health authority so we cannot investigate the actions of the Care Provider.
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Rochdale Metropolitan Borough Council (25 008 829)
Statement Closed after initial enquiries Special educational needs 24-Nov-2025
Summary: We will not investigate Ms X complaint about whether the Council provided her child with a suitable education. It is reasonable for her to have appealed to the Tribunal.
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Sheffield City Council (25 008 909)
Statement Closed after initial enquiries Child protection 24-Nov-2025
Summary: We cannot investigate Mr X’s complaint about children services’ actions as there are ongoing Court proceedings.
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Statement Closed after initial enquiries Refuse and recycling 24-Nov-2025
Summary: We will not investigate Mr X’s complaint the Council failed to take enforcement action against a neighbour’s waste nuisance. There is not enough evidence of fault to justify our involvement.
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Leeds City Council (25 009 048)
Statement Closed after initial enquiries Antisocial behaviour 24-Nov-2025
Summary: We cannot investigate this complaint about The Council’s response to Mr X’s reports of threats. This is because the complaint is about the Council’s management of social housing, as a landlord, and therefore it is outside our jurisdiction.
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London Borough of Bromley (25 009 114)
Statement Closed after initial enquiries Parking and other penalties 24-Nov-2025
Summary: We will not investigate this complaint about the Council’s enforcement agents carrying out an enforcement visit following a failure to keep up with a payment agreement. There is insufficient evidence of fault which would warrant an investigation.
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Devon County Council (25 009 119)
Statement Closed after initial enquiries Special educational needs 24-Nov-2025
Summary: We will not investigate Miss X’s complaint about the Council refusing to assess her child for an Education, Health and Care Plan. This is because it was reasonable for Miss X to appeal to the First-tier Tribunal (Special Education Needs and Disability).
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Elmbridge Borough Council (25 010 127)
Statement Closed after initial enquiries Other 24-Nov-2025
Summary: We will not investigate Mrs X’s complaint about the Council not taking action against a neighbour feeding wildlife and how it investigated the matter. There is not enough evidence of Council fault to warrant us investigating. We cannot achieve the outcomes Mrs X seeks from the complaint.