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  • North Yorkshire Council (25 009 875)

    Statement Closed after initial enquiries Special educational needs 09-Dec-2025

    Summary: We will not investigate this complaint about the Council’s decision to name a school in an Education, Health, and Care Plan. This is because Mrs X had a right of appeal if she was unhappy with the Council’s decision, and it would have been reasonable to expect her to have used it.

  • West Northamptonshire Council (25 009 880)

    Statement Closed after initial enquiries Other 09-Dec-2025

    Summary: We will not exercise discretion to investigate this complaint about the Council charging a landlord for improvement works identified in 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

  • Royal Borough of Greenwich (25 010 032)

    Statement Closed after initial enquiries Parking and other penalties 09-Dec-2025

    Summary: We will not investigate Miss X’s complaint about the Council not granting her permission for a new vehicle crossover, proposing an extension of her existing shared crossover, and how it dealt with her appeal. There is not enough evidence of Council fault in the decision-making process to warrant an investigation. We also cannot achieve the outcome she wants.

  • North Somerset Council (25 010 125)

    Statement Closed after initial enquiries Assessment and care plan 09-Dec-2025

    Summary: We will not investigate this complaint about the Council’s decision not to fund a profiling bed following an occupational therapy assessment for aids and adaptations. There is not enough evidence of fault to justify investigating.

  • Rossendale Borough Council (25 010 574)

    Statement Closed after initial enquiries Planning applications 09-Dec-2025

    Summary: We will not investigate Mrs Y’s complaint about the Council’s handling of a planning application for a nearby development. This is because it is unlikely our involvement would add to the Council’s response and there is not enough evidence of fault to justify investigation.

  • Central Bedfordshire Council (25 010 771)

    Statement Closed after initial enquiries Transport 09-Dec-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a blue badge. This is because there is no sign of fault by the Council.

  • London Borough of Brent (25 011 076)

    Statement Closed after initial enquiries Licensing 09-Dec-2025

    Summary: We will not investigate this complaint about Mr X’s personal information made available on a public register by the Council. This is because there is not enough evidence of fault.

  • Oxfordshire County Council (25 011 160)

    Statement Closed after initial enquiries Parking and other penalties 09-Dec-2025

    Summary: We will not investigate Miss X’s complaint about the Council pursuing enforcement action in relation to a Penalty Charge Notice it issued to her. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Croydon (25 011 471)

    Statement Upheld Parking and other penalties 09-Dec-2025

    Summary: We will not investigate this complaint about Penalty Charge Notices because we could not add to the previous investigation by the Council, further investigation would not lead to a different outcome, and we are satisfied with the actions the Council has taken.

  • Transport for London (25 011 496)

    Statement Closed after initial enquiries Parking and other penalties 09-Dec-2025

    Summary: We cannot investigate this complaint about a Penalty Charge Notice because Mr Y has already appealed to the London Tribunals.

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