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  • London Borough of Southwark (25 007 268)

    Statement Closed after initial enquiries Allocations 09-Dec-2025

    Summary: We will not investigate this complaint about the Council’s decision to close Mr X’s housing register application. There is insufficient evidence of fault and injustice to justify an investigation of his complaint.

  • London Borough of Havering (25 007 518)

    Statement Closed after initial enquiries Council tax 09-Dec-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to issue him a payment card. This is mostly because there is not enough evidence of fault in the Council’s decision making.

  • Sevenoaks District Council (25 007 699)

    Statement Closed after initial enquiries Allocations 09-Dec-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of any significant injustice caused by fault on the Council’s part which would warrant an investigation.

  • Cambridgeshire County Council (25 007 854)

    Statement Closed after initial enquiries Friends and family carers 09-Dec-2025

    Summary: We will not investigate this complaint that the actions of a social worker towards the complainant were unprofessional and amounted to bullying. Investigation would not lead to a different outcome.

  • Wakefield City Council (25 008 206)

    Statement Closed after initial enquiries Antisocial behaviour 09-Dec-2025

    Summary: We will not investigate this complaint about the Council’s response to reports of antisocial behaviour. This is because there is not enough evidence of fault to justify our involvement.

  • Cannock Chase District Council (25 009 240)

    Statement Closed after initial enquiries Antisocial behaviour 09-Dec-2025

    Summary: We will not investigate this complaint about the Council’s response to Mrs X’s concerns about a neighbours business. This is because there is not enough evidence of fault to justify investigating.

  • East Sussex County Council (25 009 352)

    Statement Closed after initial enquiries Special educational needs 09-Dec-2025

    Summary: We cannot investigate most of Ms X’s complaints about her child’s Education, Health and Care Plan and the process by which the Council made the EHC Plan because she appealed to a tribunal. We will not investigate the remainder because the tests in our assessment code are not met.

  • Wiltshire Council (25 009 568)

    Statement Upheld Other 09-Dec-2025

    Summary: We will not investigate Mrs X’s complaint about children services’ actions. We have upheld Mrs X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.

  • Wakefield City Council (25 009 737)

    Statement Closed after initial enquiries Special educational needs 09-Dec-2025

    Summary: We will not investigate this complaint about the educational provision made for Miss X’s child. There is not enough evidence of fault by the Council in matters up to December 2024 to warrant our further involvement. After that, Miss X had a right of appeal against the Education Health and Care Plan the Council issued it would have been reasonable to use.

  • Nottinghamshire County Council (25 009 859)

    Statement Closed after initial enquiries School transport 09-Dec-2025

    Summary: We will not investigate this complaint about how the Council dealt with the travel costs of Ms X’s child because there is no worthwhile outcome that we can achieve by doing so.

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