Decision search
Your search has 56390 results
-
Transport for London (25 017 224)
Statement Closed after initial enquiries Public transport 10-Dec-2025
Summary: We will not investigate this complaint about TfL’s failure to reimburse Miss X for travel costs incurred whilst waiting for a new freedom pass. This is because TfL has already addressed any injustice Miss X experienced due to this matter in its complaint’s response.
-
London Borough of Tower Hamlets (25 017 626)
Statement Closed after initial enquiries Allocations 10-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse Ms X’s application for medical priority and eligibility for an extra bedroom. There is insufficient evidence of fault and injustice to justify an investigation.
-
Nottinghamshire County Council (25 018 423)
Statement Closed after initial enquiries Other 10-Dec-2025
Summary: We will not investigate this complaint about how the Council dealt with Ms X’s application for free school meal vouchers for her child. This is because we would not achieve a worthwhile outcome by doing so.
-
South Gloucestershire Council (25 018 552)
Statement Closed after initial enquiries Other 10-Dec-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision not to provide her information following her Subject Access Request because the Information Commissioner’s Office is better suited to consider the matter.
-
Blackpool Borough Council (25 020 223)
Statement Closed after initial enquiries Highway repair and maintenance 10-Dec-2025
Summary: We will not investigate Mr C’s complaint that his motorbike was damaged by a pothole which the Council had failed to repair properly. This is because it is reasonable for Mr C to take the Council to court.
-
Transport for London (25 020 370)
Statement Closed after initial enquiries Public transport 10-Dec-2025
Summary: We will not investigate this complaint about the problems Mr X has experienced attempting to cross the ticket barriers at his local station. There is insufficient evidence of fault to warrant an investigation.
-
Kirklees Metropolitan Borough Council (25 020 393)
Statement Closed after initial enquiries Leisure and culture 10-Dec-2025
Summary: We will not investigate this complaint about the Council’s management of Mr X’s allotment application. This is because an investigation would be unlikely to find fault with the Council’s actions.
-
West Sussex County Council (25 005 164)
Statement Not upheld Assessment and care plan 09-Dec-2025
Summary: There was no fault by the Council because it has carried out a re-assessment of Mr Y’s social care needs and produced an updated care and support plan. It has offered to correct the assessment if Ms X provides details of inaccuracies. This is in line with our expectations.
-
Bracknell Forest Council (24 021 270)
Statement Not upheld Assessment and care plan 09-Dec-2025
Summary: The Council has provided satisfactory evidence why it delayed in notifying the housing provider that the late Mr A would not return to his tenancy.
-
Brighton & Hove City Council (24 023 029)
Statement Not upheld Assessment and care plan 09-Dec-2025
Summary: The Council was not at fault in relation to the care and support it provided to Mr X, and for later withdrawing that care.