Decision search
Your search has 56390 results
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Kent County Council (25 008 896)
Statement Closed after initial enquiries Other 10-Dec-2025
Summary: We will not investigate this complaint about the Council’s response to consultation about a planning application. This is because any injustice Mr X claims stems from the decision to grant planning permission, rather than from the Council’s advice to the local planning authority. The local planning authority, rather than the Council, is responsible for this decision.
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London Borough of Bexley (25 009 006)
Statement Closed after initial enquiries Assessment and care plan 10-Dec-2025
Summary: We will not investigate this complaint about the Council’s wording in an adult social care document. The Council has apologised to the complainant for her upset and made some changes. There is not enough injustice to justify an Ombudsman investigation.
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Birmingham City Council (25 009 215)
Statement Closed after initial enquiries Looked after children 10-Dec-2025
Summary: We will not investigate Mr and Ms X’s complaint about how the Council handled child protection enquiries. This is because there is not enough evidence of fault to justify an investigation.
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Leeds City Council (25 009 325)
Statement Upheld School transport 10-Dec-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s school transport service. This is because we are satisfied with the actions the Council has taken, or proposes to take.
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Hampshire County Council (25 009 440)
Statement Closed after initial enquiries School transport 10-Dec-2025
Summary: We will not investigate Mr X’s complaint that the Council refused home to school transport for his child, Y. There is insufficient evidence of fault.
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Liverpool City Council (25 009 649)
Statement Closed after initial enquiries Child protection 10-Dec-2025
Summary: We will not investigate this complaint about the Council’s alleged lack of support to Miss X and her child from 2017 to 2024, and its decision to begin court proceedings. The law prevents us from investigating matters that have been before the courts. It was reasonable for Miss X to raise all concerns as part of the proceedings.
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Kent County Council (25 009 809)
Statement Closed after initial enquiries Special educational needs 10-Dec-2025
Summary: We will not investigate Ms M’s complaint about the Council’s decision to recover unspent direct payments because there is insufficient evidence of fault to justify investigating.
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London Borough of Newham (25 009 888)
Statement Closed after initial enquiries Transport 10-Dec-2025
Summary: We will not investigate Mrs Y’s complaint on behalf of her aunt, Miss X, about the Council’s decision to refuse her application for a renewal of her blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Reading Borough Council (25 010 016)
Statement Closed after initial enquiries Disabled facilities grants 10-Dec-2025
Summary: We will not investigate Miss B’s complaint about the Council’s handling of her Disabled Facilities Grant application. This is because it is unlikely our involvement would lead to a different outcome.
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London Borough of Hackney (25 010 051)
Statement Closed after initial enquiries Allocations 10-Dec-2025
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s housing needs since 2023. We will not exercise discretion to consider matters from 2023 to when his latest application was submitted in 2024 because these matters are outside the normal 12-month period for complaining to us. It is reasonable for Mr X to ask the Council for a review of the priority banding his application has been given since October 2024.