Decision search
Your search has 56390 results
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East Hampshire District Council (25 008 648)
Statement Upheld Noise 11-Dec-2025
Summary: We have upheld Mr X and Mr Y’s complaint about delay in investigating noise disturbance. The Council have agreed a suitable remedy.
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Lancashire County Council (25 008 785)
Statement Closed after initial enquiries Assessment and care plan 11-Dec-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her care needs assessment. There is not enough evidence of fault to justify investigation and it is unlikely our involvement would add to the Council’s response.
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Hertfordshire County Council (25 009 023)
Statement Closed after initial enquiries Special educational needs 11-Dec-2025
Summary: We will not investigate Ms X’s complaint about delays agreeing a personal budget and issuing a final amended Education, Health and Care Plan, and poor communication. Further investigation would not lead to a different outcome.
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London Borough of Enfield (25 009 102)
Statement Closed after initial enquiries Allocations 11-Dec-2025
Summary: We will not investigate this complaint about the Council’s failure to place Miss X in suitable accommodation or to inform her of her right to review. This is because the complaint is late and there is no good reason to exercise discretion to investigate.
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Halton Borough Council (25 009 143)
Statement Closed after initial enquiries Child protection 11-Dec-2025
Summary: We will not investigate Mr X’s complaint the Council has failed to support his family. The law prevents us from investigating anything that is or has been the subject of court proceedings. It would be reasonable for Mr X to raise any concerns he has about the Council’s handling in court.
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Hampshire County Council (25 009 449)
Statement Closed after initial enquiries Special educational needs 11-Dec-2025
Summary: We will not investigate Miss X’s complaint about educational provision within her child’s Education, Health and Care Plan. This is because it was reasonable for Miss X to appeal to the First-tier Tribunal (Special Educational Needs and Disability). An investigation into the remainder of Miss X’s complaint would not lead to a different outcome.
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Suffolk County Council (25 009 551)
Statement Upheld Special educational needs 11-Dec-2025
Summary: We will not investigate Mr X’s complaint about delivery of occupational therapy. The Council have offered a suitable remedy.
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Suffolk County Council (25 009 729)
Statement Closed after initial enquiries Special educational needs 11-Dec-2025
Summary: We cannot investigate Mrs X’s complaint about the Council’s decision regarding the school setting named in her child’s Education, Health and Care plan. This is because Mrs X has used her right of appeal against this decision.
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Eastbourne Borough Council (25 009 878)
Statement Closed after initial enquiries Homelessness 11-Dec-2025
Summary: We will not investigate Mr X’s complaint about poor communication and lack of support from the Council’s homelessness service. The Council upheld his complaint about poor communication, apologised for this and offered a financial remedy. It has also since made him an offer of housing. An investigation would be unlikely to lead to a different outcome or achieve anything more.
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Tameside Metropolitan Borough Council (25 009 980)
Statement Closed after initial enquiries Parking and other penalties 11-Dec-2025
Summary: We will not investigate this complaint about a parking penalty charge notice (PCN). This is because Mr X has used his court remedy as he has applied to the Traffic Enforcement Centre and so we cannot investigate.