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  • Wakefield City Council (25 010 248)

    Statement Closed after initial enquiries Enforcement 11-Dec-2025

    Summary: We will not investigate this complaint about the Council’s actions concerning a new housing development close to Mrs X’s home. Her complaints are too late, and we have seen no reason why she could not have complained to us much sooner. Also, there is not enough evidence of fault in the way the Council dealt with her complaint about a lack of enforcement of the permit restrictions on the road where she lives.

  • Wirral Metropolitan Borough Council (25 010 751)

    Statement Closed after initial enquiries Safeguarding 11-Dec-2025

    Summary: We will not investigate this complaint about the way the Council followed its safeguarding procedures in late 2023. The complaint is late and there are no good reasons to investigate now.

  • West Lindsey District Council (25 010 807)

    Statement Closed after initial enquiries Refuse and recycling 11-Dec-2025

    Summary: We will not investigate this complaint about the Council’s bin collection crew removing two rubbish bags from his bin and leaving them on his drive. This is because the matter did not cause Mr X significant injustice and we cannot achieve the outcome Mr X wants.

  • Tunbridge Wells Borough Council (25 010 892)

    Statement Closed after initial enquiries Planning applications 11-Dec-2025

    Summary: We will not investigate this complaint about the way the Council considered prior approval applications. There is not enough evidence of fault in the Council’s actions to justify an investigation.

  • London Borough of Barnet (25 011 179)

    Statement Closed after initial enquiries Assessment and care plan 11-Dec-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s response to her request for a Care Act assessment. There is not enough evidence of fault in the Council’s actions to warrant investigation.

  • Essex County Council (25 011 728)

    Statement Closed after initial enquiries Other 11-Dec-2025

    Summary: We will not investigate this complaint about the actions of a coroner and pathologist. Such actions are not administrative functions of the Council and are therefore not within our jurisdiction.

  • Medway Council (25 011 881)

    Statement Closed after initial enquiries Planning applications 11-Dec-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant personal injustice.

  • London Borough of Lambeth (25 007 862)

    Statement Closed after initial enquiries Other 11-Dec-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of matters involving her children. The Council has already investigated and responded to some of Ms X’s concerns under all three stages of the statutory complaint procedure. It has apologised and offered remedial action for the injustice caused by the faults identified. We could not add to the Council’s response or achieve anything more.

  • London Borough of Lewisham (25 007 926)

    Statement Closed after initial enquiries Planning applications 11-Dec-2025

    Summary: We will not investigate this complaint about the way the Council considered a planning application before granting planning permission. We have not seen enough evidence of fault in the Council’s actions. We will not investigate events which occurred more than 12 months ago as complaints about these are late and there is no reason why Miss X could not have complained sooner.

  • Birmingham City Council (25 008 390)

    Statement Closed after initial enquiries Allocations 11-Dec-2025

    Summary: We will not investigate this complaint about the closure of a housing application because there is not enough evidence of fault.

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