Decision search
Your search has 56238 results
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East Staffordshire Borough Council (25 014 945)
Statement Closed after initial enquiries Planning applications 18-Dec-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complaint is late.
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Southampton City Council (25 015 928)
Statement Closed after initial enquiries Other 18-Dec-2025
Summary: We will not investigate this complaint from Mr X about the conduct of Council employees. Mr X submitted his complaint late, and there is no good reason to consider it now. Even if the complaint was on time, we could not achieve the outcome he wants.
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Westminster City Council (25 017 471)
Statement Closed after initial enquiries Noise 18-Dec-2025
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action regarding Mr X’s reports of anti-social behaviour and its failure to make reasonable adjustments for Mr X’s disability. This is because the complaint is late and there is no good reason to exercise discretion. In addition, the Council has investigated and put forward appropriate remedies; an investigation into this matter would not lead to a different outcome for Mr X.
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Royal Borough of Kensington & Chelsea (25 020 200)
Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint regarding the conduct of enforcement wardens he witnessed. This is because an investigation would not lead to a different outcome for Mr X.
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Transport for London (25 021 042)
Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025
Summary: We will not investigate Mr B’s complaint that the extended Ultra Low Emission Zone is unfair to motorists like him. This is because an investigation would not achieve the outcome Mr B seeks.
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London Borough of Lambeth (25 021 078)
Statement Closed after initial enquiries Council tax support 18-Dec-2025
Summary: We will not investigate Ms X’s complaint the Council failed to communicate with her about her application for council tax reduction. It is not a good use of public resources to investigate where the substantive matter is outside our jurisdiction.
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NHS North West London ICB (24 006 242b)
Statement Not upheld Mental health services 18-Dec-2025
Summary: We found no fault with the care provided to Miss Y by London Borough of Hammersmith and Fulham, West London NHS Trust and North West London Integrated Care Board.
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Broxbourne Borough Council (25 011 586)
Statement Closed after initial enquiries Enforcement 18-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a breach of planning control. We consider further investigation would not lead to a different outcome. Also, it is not an effective use of our resources to look at complaints about the complaint process where we are not considering the substantive matter.
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Cheltenham Borough Council (25 010 937)
Statement Closed after initial enquiries Planning applications 18-Dec-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. There is not enough evidence of fault to justify an investigation. Also we do not consider that any failure in the complaints procedure alone causes Mr X a significant personal injustice which warrant an investigation into this point.
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London Borough of Hammersmith & Fulham (24 006 242)
Statement Not upheld Safeguarding 18-Dec-2025
Summary: We found no fault with the care provided to Miss Y by London Borough of Hammersmith and Fulham, West London NHS Trust and North West London Integrated Care Board.