Decision search
Your search has 56238 results
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Portsmouth City Council (25 005 325)
Statement Upheld Other 19-Dec-2025
Summary: The Council failed to properly consider whether to take Mrs X’s late complaint through the children’s statutory complaints procedure in line with the relevant law and guidance. The Council has agreed to apologise to Mrs X, pay them a symbolic amount to recognise the distress, frustration and uncertainty caused and carry out a review of its decision.
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Redcar & Cleveland Council (25 006 670)
Statement Closed after initial enquiries Other 19-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council preventing contact with his son. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Lambeth (25 009 784)
Statement Closed after initial enquiries Allocations 19-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision to reduce Mr X’s housing priority as there is insufficient evidence of fault and injustice to justify an investigation.
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Central Bedfordshire Council (25 010 009)
Statement Closed after initial enquiries Enforcement 19-Dec-2025
Summary: We will not investigate this complaint that the Council has failed to enforce the terms of a legal agreement with the builder of the complainant’s home. This is because the complaint is made too late.
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North Yorkshire Council (25 010 300)
Statement Closed after initial enquiries Enforcement 19-Dec-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault.
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Surrey County Council (25 010 855)
Statement Closed after initial enquiries Special educational needs 19-Dec-2025
Summary: We will not investigate this complaint about the Council failing to secure the provision outlined in an Education, Health and Care Plan because the matter overlaps with a SEND Tribunal Appeal.
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Kent County Council (25 011 014)
Statement Closed after initial enquiries Parking and other penalties 19-Dec-2025
Summary: We will not investigate this complaint about a dropped kerb request because there is not enough evidence of fault to justify investigating.
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Ashfield District Council (25 011 216)
Statement Closed after initial enquiries Land 19-Dec-2025
Summary: We will not investigate this complaint about the way the Council carried out a public consultation. We have not seen enough evidence of fault in the Council’s actions.
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Charnwood Borough Council (25 011 500)
Statement Closed after initial enquiries Council tax 19-Dec-2025
Summary: We will not investigate this complaint about what happened before a council tax summons. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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West Lindsey District Council (25 011 503)
Statement Closed after initial enquiries Planning applications 19-Dec-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. There is not enough evidence of fault in the Council’s actions to warrant an investigation.