Decision search
Your search has 56238 results
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London Borough of Hammersmith & Fulham (25 010 350)
Statement Closed after initial enquiries Other 06-Jan-2026
Summary: We will not investigate Miss X’s complaint about children services actions. We will not reinvestigate her complaint which the Council considered in its Children Act statutory complaints procedure. And we cannot achieve the outcome she wants.
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North Northamptonshire Council (25 010 352)
Statement Closed after initial enquiries Child protection 06-Jan-2026
Summary: We will not investigate Mr X’s complaint about the action of the Council’s children’s services regarding his child before summer 2024 because the complaints are late. We will not investigate Mr X’s complaint about a safeguarding referral the Council received in summer 2024 because there is insufficient evidence of fault.
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Royal Borough of Windsor and Maidenhead Council (25 010 468)
Statement Closed after initial enquiries Other 06-Jan-2026
Summary: We cannot investigate Miss X’s complaint about the content and preparation of documents used in court proceedings. The Information Commissioner’s Office is better placed to consider a data protection act allegation. We will not investigate an allegation of lack of safeguarding support during court proceedings.
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Essex County Council (25 010 576)
Statement Upheld Special educational needs 06-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to deliver physiotherapy provision. This is because the Council apologised and offered a suitable remedy and it is unlikely further investigation would achieve anything more for Mrs X.
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Barnsley Metropolitan Borough Council (25 010 586)
Statement Closed after initial enquiries Special educational needs 06-Jan-2026
Summary: We will not investigate part of Mrs X’s complaint about the Council’s failure to provide education for her child between 2022 and 2025. This is because part of it is late and there are no good reasons why Mrs X could not have complained sooner. We cannot look at another part because Mrs X appealed to a Tribunal, and the law does not allow us to investigate. For the remainder, the Council upheld the complaint and provided a satisfactory remedy, and an investigation would not achieve anything further.
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Devon County Council (25 010 595)
Statement Closed after initial enquiries Child protection 06-Jan-2026
Summary: We will not investigate this complaint about an assessment by Children’s Social Care because there is insufficient evidence of fault to justify an investigation, we could not achieve the outcome the complainant wants, and there is, therefore, no worthwhile outcome achievable.
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Bath and North East Somerset Council (25 010 636)
Statement Closed after initial enquiries Council tax 06-Jan-2026
Summary: We cannot investigate whether the amount stated on a Council Tax, Court issued, Liability Order is correct. We are unlikely to find fault in the Council attempting to recover less than the stated amount.
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London Borough of Barnet (25 010 641)
Statement Closed after initial enquiries Traffic management 06-Jan-2026
Summary: We will not investigate Mrs X’s complaint about how the Council put in double yellow line parking restrictions near her property. There is not enough evidence of Council fault, nor sufficient significant personal injustice caused to Mrs X by the matters complained of, to warrant us investigating.
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London Borough of Richmond upon Thames (25 010 719)
Statement Closed after initial enquiries Trees 06-Jan-2026
Summary: We will not investigate Mr Y’s complaint about how the Council handled his concerns about a tree near his property. There is not enough evidence of fault to justify investigation and it is unlikely we could add to the Council’s response.
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Coventry City Council (25 010 860)
Statement Closed after initial enquiries School transport 06-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse Mrs X’s application for free home-to-school transport for her child. This is because there is not enough evidence of fault by the Council.