Decision search
Your search has 53192 results
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Hertfordshire County Council (24 018 562)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate Miss X’s complaint about a Council officers’ actions and the Councils decisions about her tenancy agreement. We are unlikely to find fault to warrant investigation. Further part of the complaint is late and there are no good reasons why the late complaint rule should not apply.
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Statement Closed after initial enquiries Special educational needs 02-Apr-2025
Summary: We will not investigate this complaint that the Council failed to make the necessary funding available to the complainant’s son’s school to enable it to deliver the provision to which he is entitled. Investigation would not add anything significant to the response the Council has already made and is not therefore warranted.
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Rushmoor Borough Council (24 018 995)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about the allegation that the Council has breached a contract with the complainant. We cannot determine whether a contract has been breached. This is a matter for the courts.
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London Borough of Bromley (24 019 009)
Statement Closed after initial enquiries Homelessness 02-Apr-2025
Summary: We will not investigate this complaint about the Council’s offer of alternative temporary accommodation which Ms X says is unsuitable for her needs. It was reasonable for her to ask for a review of suitability of the accommodation.
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London Borough of Islington (24 019 134)
Statement Closed after initial enquiries Council tax 02-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council's pursuit of historic council tax debt because there is not enough evidence of fault by the Council to warrant an investigation by us.
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Surrey County Council (24 019 138)
Statement Upheld Special educational needs 02-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in issuing her daughter an Education Health and Care Plan because it has offered a suitable remedy for the injustice the delay caused Mrs X. We cannot investigate Mrs X’s complaints about the Council’s refusal to carry out an assessment and its decisions on the contents of the final Plan because Mrs X has appealed to the SEND Tribunal.
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Cannock Chase District Council (24 019 372)
Statement Closed after initial enquiries Council tax 02-Apr-2025
Summary: We cannot by law investigate this complaint about court and enforcement action taken by the Council in respect of alledged unpaid council tax. This is because the issues have been subject to legal proceedings in the magistrates’ court. We have no legal jurisdiction to investigate in such circumstances.
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London Borough of Bromley (24 019 388)
Statement Closed after initial enquiries Homelessness 02-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to end the complainant’s homeless application and its duty to provide housing. This is because the Council’s decision carry review and appeal rights which the complainant could reasonably exercise.
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Salford City Council (24 019 437)
Statement Closed after initial enquiries Building control 02-Apr-2025
Summary: We will not investigate this complaint about inspections carried out by the Council under the Building Regulations. We consider an investigation will not lead to a worthwhile outcome. Also, we will not investigate a complaint about the Council withholding information. It is reasonable to expect the complainant to contact the Information Commissioner’s Office about this matter.
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Solihull Metropolitan Borough Council (24 019 680)
Statement Closed after initial enquiries Planning applications 02-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a breach of planning control. This is because the complainant has not suffered significant injustice.