Decision search
Your search has 53192 results
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Rochford District Council (24 017 893)
Statement Closed after initial enquiries Allocations 06-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing application. This is because there is insufficient evidence of fault.
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Bolton Metropolitan Borough Council (24 018 159)
Statement Closed after initial enquiries Other 06-Apr-2025
Summary: We will not investigate Mrs X’s complaint the Council mismanaged her mother’s finances when it was her appointee. The Police need to conclude their investigation into allegations of fraud at the Council before it can respond to Mrs X’s concerns. Further investigation by the Ombudsman will not lead to a different outcome.
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Lincolnshire County Council (24 018 544)
Statement Closed after initial enquiries Child protection 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s refusal to change a social worker. We could not achieve the outcome Miss X is seeking by investigation.
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London Borough of Croydon (24 018 607)
Statement Upheld Charging 06-Apr-2025
Summary: We will not investigate this complaint about funding for adult social care in a care home. The Council delayed deciding on ordinary residence. The Council has apologised and will improve future service, but the delay does not make the decision wrong. It is unlikely the Ombudsman could add to the Council’s investigation or reach a different outcome. We cannot tell the Council it must provide funding.
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Dudley Metropolitan Borough Council (24 018 608)
Statement Closed after initial enquiries Friends and family carers 06-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to recover an overpayment of caring allowance. It is unlikely we would find fault.
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Newcastle upon Tyne City Council (24 018 610)
Statement Upheld Special educational needs 06-Apr-2025
Summary: We will not investigate this complaint about the Council delaying issuing a final Education, Health, and Care Plan for Mrs X’s child. The Council upheld Mrs X’s complaint and has made a suitable offer of a remedy for her injustice. Further investigation by us would not achieve a different outcome.
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London Borough of Newham (24 018 613)
Statement Closed after initial enquiries Homelessness 06-Apr-2025
Summary: We will not investigate this complaint about the complainant’s housing application because it is a late complaint.
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Statement Closed after initial enquiries Charging 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s application of the 12-week property disregard in Mrs Y’s case. There is insufficient evidence of Mrs Y or her family having experienced a significant injustice.
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Brighton & Hove City Council (24 018 769)
Statement Closed after initial enquiries School admissions 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s consultation into changes to its school admission arrangements. This is because there is not enough evidence of fault by the Council.
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Solihull Metropolitan Borough Council (24 018 812)
Statement Closed after initial enquiries Residential care 06-Apr-2025
Summary: We will not investigate Mrs X’s complaint about residential care commissioned by the Council and provided to her late mother Mrs Y. There would be no worthwhile outcome investigation of the complaint would achieve for Mrs Y. An investigation by us would not add to the care firm’s investigation nor achieve a different outcome.