Decision search
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Statement Closed after initial enquiries Parking and other penalties 31-Aug-2025
Summary: We cannot investigate this complaint about a Penalty Charge Notice because the complainant appealed to the tribunal. We will not investigate events after the tribunal made its decision because there is insufficient evidence of fault by the Council.
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Liverpool City Council (25 007 869)
Statement Closed after initial enquiries School admissions 31-Aug-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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London Borough of Barnet (25 008 281)
Statement Closed after initial enquiries Highway repair and maintenance 31-Aug-2025
Summary: We will not investigate Ms X’s complaint that her car was damaged by a pothole. This is because it is reasonable for Ms X to pursue her claim for expenses and repair costs by taking the Council to court.
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London Borough of Hackney (25 008 382)
Statement Closed after initial enquiries Council tax 31-Aug-2025
Summary: We will not investigate this complaint about Council tax as it is against a body out of jurisdiction and there is a right to pursue the matter to the Information Commissioner.
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St Helens Metropolitan Borough Council (25 008 404)
Statement Closed after initial enquiries Council tax 31-Aug-2025
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.
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Redcar & Cleveland Council (25 008 621)
Statement Closed after initial enquiries Council tax 31-Aug-2025
Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a Valuation Tribunal.
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South Ribble Borough Council (25 008 813)
Statement Closed after initial enquiries Trees 31-Aug-2025
Summary: We will not investigate this complaint about trees the complainant alleges have damaged his property. This is because it is a matter that needs to be determined in court.
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Coventry City Council (25 004 995)
Statement Closed after initial enquiries Trading standards 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision not to investigate Mrs Y’s complaint about trading standards enforcement. The complaint is late and there is no good reason why it could not have been made sooner.
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London Borough of Waltham Forest (25 005 986)
Statement Closed after initial enquiries Refuse and recycling 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s refusal to collect Mrs X’s bin from her front garden unless they are presented next to her path on the property boundary. This is because there is insufficient evidence of fault, or to show the Council’s decision caused Mrs X significant injustice.
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Kent County Council (25 006 271)
Statement Closed after initial enquiries Charging 31-Aug-2025
Summary: We will not investigate this complaint about the Council not completing agreed recommendations from our previous decision. That is because the complaint is late.