Decision search
Your search has 55054 results
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Oxford City Council (25 003 720)
Statement Closed after initial enquiries Disabled facilities grants 24-Sep-2025
Summary: We will not investigate Mr X’s complaint the Council will not financially compensate him after adaptations it completed to his bathroom caused a leak. As the Council has not accepted liability for the damage, the court is the appropriate body to resolve the dispute.
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Wakefield City Council (25 003 865)
Statement Closed after initial enquiries Health and safety 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s health and safety concerns at the workplace. There is insufficient evidence of fault which would warrant an investigation
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Nottinghamshire County Council (25 004 043)
Statement Closed after initial enquiries Child protection 24-Sep-2025
Summary: We cannot investigate X’s complaint about the conduct of Court care proceedings. We cannot achieve the aim X wishes of the return of their child to their care. And we will not investigate the Council’s decision to change a looked after child’s school without X’s consent as it is unlikely we would find fault.
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Buckinghamshire Council (25 004 527)
Statement Upheld Special educational needs 24-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Nottinghamshire County Council (25 004 555)
Statement Closed after initial enquiries Charging 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to include notional capital in Mrs Y’s financial assessment for care. There is insufficient evidence of fault in how the Council came to its decision.
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Leeds City Council (25 004 593)
Statement Closed after initial enquiries Charging 24-Sep-2025
Summary: We will not investigate this complaint about adult social care fees for a care home placement, including top-up fees. It is unlikely the Ombudsman would find evidence of fault. The Council has given a thorough explanation which we cannot add to. It is unlikely an Ombudsman investigation would achieve a different outcome.
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Buckinghamshire Council (25 004 619)
Statement Closed after initial enquiries Special educational needs 24-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council secured the content of her child, Y’s, Education, Health and Care Plan from July 2023. Part of the complaint is late, and there are no good reasons to exercise discretion to investigate. Miss X had a right to appeal to the SEND Tribunal for part of the complaint, and it was reasonable to expect her to do so. We cannot investigate matters after February 2025 because Miss X used her right to appeal to the SEND Tribunal.
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Kent County Council (25 004 758)
Statement Closed after initial enquiries Other 24-Sep-2025
Summary: We will not investigate Mr F’s complaint about an assessment for his son in January 2024 because his complaint is late.
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Durham County Council (25 004 890)
Statement Closed after initial enquiries Council tax 24-Sep-2025
Summary: We will not investigate this complaint about council tax because there is not enough evidence of fault to justify investigation.
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Bristol City Council (25 005 058)
Statement Closed after initial enquiries Charging 24-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to remove an annual carers personal budget it paid to Mrs B and replace it with a weekly personal budget. Any injustice is not significant enough to justify our involvement.