Decision search
Your search has 55054 results
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Calderdale Metropolitan Borough Council (25 019 386)
Statement Closed after initial enquiries Rights of way 08-Dec-2025
Summary: We will not investigate Mr X’s complaint that the Council has failed to ensure a public footpath was safe to use, resulting in damage to his clothing. This is because the complaint is late and it would be reasonable for Mr X to complain to us sooner. The courts are also better placed to consider whether the Council is responsible for the damage. This is not something we can decide.
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Burnley Borough Council (25 019 487)
Statement Closed after initial enquiries Council tax 08-Dec-2025
Summary: We will not investigate Ms X’s complaint about the Council’s actions related to historical council tax arrears. Part of the complaint is late and there is insufficient evidence of fault in its decision to take recovery action.
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Calderdale Metropolitan Borough Council (25 019 994)
Statement Closed after initial enquiries Council tax 08-Dec-2025
Summary: We will not investigate Mr B’s complaint about council tax being charged for his uninhabitable property. This is because we cannot investigate the Valuation Office Agency’s decision not to remove this property from the council tax list.
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Transport for London (25 020 051)
Statement Closed after initial enquiries Parking and other penalties 08-Dec-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice for a road charging contravention. This is because there is not enough evidence of fault to justify an investigation.
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Leicestershire County Council (25 010 088)
Statement Closed after initial enquiries School transport 07-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision not to issue a new contract to the complainant’s daughter’s home to school transport provider. There is insufficient evidence of fault on the Council’s part to warrant our intervention.
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Dudley Metropolitan Borough Council (25 010 307)
Statement Closed after initial enquiries Trees 07-Dec-2025
Summary: We will not investigate this complaint that the Council has unreasonably failed to take action to mitigate issues caused by a highway tree. There is insufficient evidence of fault on the Council’s part to warrant our intervention.
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London Borough of Wandsworth (25 018 380)
Statement Closed after initial enquiries Parking and other penalties 06-Dec-2025
Summary: We will not investigate this complaint about whether the Council has the right to enforce parking restrictions on private land as ultimately this can only be determined by a court and/or London Tribunals.
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Coventry City Council (25 011 494)
Statement Closed after initial enquiries Homelessness 05-Dec-2025
Summary: We will not investigate Ms X’s complaint who says she lost her house due the Council’s neglect. She made the complaint late and there is no good reason to consider it now.
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Devon County Council (24 021 855)
Statement Upheld Special educational needs 05-Dec-2025
Summary: Based on current evidence the Council failed to ensure Mrs X’s child, Y received an education or the specialist provision in their Education, Health and Care Plan between September 2024 and April 2025. The Council agreed to apologise and make a payment to acknowledge the injustice this caused.
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London Borough of Hounslow (24 022 445)
Statement Not upheld Assessment and care plan 05-Dec-2025
Summary: Miss X complained about the Council’s handling of her care and support arrangements. We found no fault in the Council’s consideration of the issues raised around Miss X’s care and support, or in its decision making.