Decision search
Your search has 55054 results
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Hampshire County Council (25 005 095)
Statement Closed after initial enquiries Parking and other penalties 08-Oct-2025
Summary: We will not investigate this complaint that the Council has not done enough to stop the complainant’s driveway being blocked. There is insufficient evidence of fault in the way the Council has responded to the matter.
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London Borough of Havering (25 005 150)
Statement Upheld Child protection 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s communications with Ms X during its child protection enquiries. The Council has already taken suitable steps after the stage two complaint investigation upheld the complaint. We could not achieve anything more meaningful by investigating the matter. Parts of the complaint are best considered by the Information Commissioner.
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Coventry City Council (25 005 180)
Statement Closed after initial enquiries Licensing 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s consideration of a landlord accreditation licence. There is insufficient evidence of fault which would warrant an investigation.
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Leeds City Council (25 005 209)
Statement Closed after initial enquiries Charging 08-Oct-2025
Summary: We will not investigate this complaint about care charges because further investigation would not lead to a different outcome, and we are satisfied with the actions the Council has taken in this complaint.
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Devon County Council (25 005 225)
Statement Upheld Other 08-Oct-2025
Summary: We have upheld Miss X’s complaint because the Council did not consider her complaint under the statutory children’s complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy.
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Durham County Council (25 005 328)
Statement Closed after initial enquiries Residential care 08-Oct-2025
Summary: We will not investigate this complaint about adult social care in a care home, and when to seek medical advice. This is because there is not enough evidence of fault to justify investigating. The care provider acting for the council sought medical advice and acted on it.
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City of Wolverhampton Council (25 005 398)
Statement Closed after initial enquiries Charging 08-Oct-2025
Summary: We will not investigate this complaint about how the Council communicated with Mr X about his mother’s care fees. This is because there is insufficient evidence of fault to warrant an investigation.
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London Borough of Lewisham (25 005 502)
Statement Closed after initial enquiries Other 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s business rates account. There is insufficient evidence of fault by the Council.
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London Borough of Bromley (25 005 576)
Statement Closed after initial enquiries Homelessness 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to determine a homelessness review within the required timescale. It was reasonable for Mr X to appeal to the court for a determination of the review.
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Sunderland City Council (25 005 590)
Statement Closed after initial enquiries Special educational needs 08-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care Plan process and the support provided to Miss X’s son. The complaint is late and is also outside our jurisdiction as it relates to matters which were or could have been appealed to the First-tier Tribunal (Special Educational Needs and Disability).