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  • Transport for London (24 011 348)

    Statement Closed after initial enquiries Parking and other penalties 20-Oct-2024

    Summary: We will not investigate Mrs X’s complaint that Transport for London failed to respond to her representations against a penalty charge notice. This is because it would have been reasonable for Mrs X to apply to the Traffic Enforcement Centre, which is part of Northampton County Court, to make a statutory declaration.

  • London Borough of Richmond upon Thames (24 011 543)

    Statement Closed after initial enquiries Council tax 20-Oct-2024

    Summary: We will not investigate this complaint about Council tax because there is a right of appeal to a Valuation Tribunal.

  • St Edmund's Catholic School, Portsmouth (24 011 556)

    Statement Closed after initial enquiries School admissions 20-Oct-2024

    Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.

  • London Borough of Bromley (24 011 565)

    Statement Closed after initial enquiries Parking and other penalties 20-Oct-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice and the Council’s handling of the matter. It would have been reasonable for Mr X to appeal to a tribunal, thereby placing the matter out of our jurisdiction.

  • Essex County Council (24 011 829)

    Statement Upheld Special educational needs 20-Oct-2024

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Kirklees Metropolitan Borough Council (24 011 972)

    Statement Closed after initial enquiries Planning applications 20-Oct-2024

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector.

  • Trafford Council (24 012 405)

    Statement Closed after initial enquiries Street furniture and lighting 20-Oct-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s delay in completing repair works and its complaint handling. Any injustice suffered is not significant enough to justify investigating.

  • London Borough of Redbridge (24 012 544)

    Statement Closed after initial enquiries Traffic management 20-Oct-2024

    Summary: We will not investigate Mr B’s complaint that his property is being damaged by buses driving over an ineffective speed hump next to his home. This is because it is reasonable for Mr B to put in a claim to the Council’s insurers, and if needed, take the Council to court.

  • Bury Metropolitan Borough Council (24 012 585)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Oct-2024

    Summary: We will not investigate Mr B’s complaint that his car was damaged by a road defect which the Council failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim at court.

  • London Borough of Hounslow (24 002 942)

    Statement Closed after initial enquiries Homelessness 19-Oct-2024

    Summary: We will not investigate this complaint about the Council’s decision to end interim accommodation provided to Mr X and its decision that he is non-priority homeless. It was reasonable from r X to ask for a further review of the decision and appeal to the court if it is unsuccessful.

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