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  • Shropshire Council (24 012 159)

    Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2024

    Summary: We will not investigate this complaint about highway maintenance because it is late with no good reason to exercise discretion to investigate it now.

  • London Borough of Newham (24 010 475)

    Statement Closed after initial enquiries Allocations 25-Nov-2024

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • Redcar & Cleveland Council (24 010 512)

    Statement Closed after initial enquiries Child protection 25-Nov-2024

    Summary: We cannot investigate Mr X’s complaint about the Council’s actions concerning him and his family. The matters complained of are either complaints about what happened in family court proceedings, or could reasonably have been raised there. An absolute bar prevents us investigating these matters. Only a court could determine if the Council’s actions amounted to direct discrimination, so it would be reasonable for Mr X to go to court if he is seeking to pursue that matter.

  • London Borough of Sutton (24 013 333)

    Statement Closed after initial enquiries Other 25-Nov-2024

    Summary: We will not investigate this complaint about how the Council dealt with child protection matters concerning Mr X’s children. This is because the complaint is made late, and I see no good reason why it could not have been raised sooner. Also, the issues raised have been, or could reasonably have been mentioned during court proceedings.

  • Lake District National Park Authority (24 013 791)

    Statement Closed after initial enquiries Planning applications 25-Nov-2024

    Summary: We will not investigate this complaint about how the Authority dealt with a planning application. This is because it is not yet possible to determine if the complainant has suffered significant injustice as a result of the alleged fault. The Information Commissioner’s Office is the appropriate body to consider the complainant’s concerns about how the Authority dealt with his request for information.

  • City of Bradford Metropolitan District Council (24 014 959)

    Statement Closed after initial enquiries Other 25-Nov-2024

    Summary: We will not investigate Mr B’s complaint that his car got a puncture because the Council failed to look after a waste and recycling site. This is because the courts are in the best position to decide property damage claims and Mr B has not suffered a serious injustice which would justify our involvement.

  • London Borough of Enfield (24 015 023)

    Statement Closed after initial enquiries Managing council tenancies 25-Nov-2024

    Summary: We cannot investigate Ms B’s complaint about the Council not issuing her a refund after she was over-charged for water use at her Council tenancy. This is because we cannot investigate complaints about the management of social housing by a council.

  • Wokingham Borough Council (24 015 060)

    Statement Closed after initial enquiries Child protection 25-Nov-2024

    Summary: We cannot investigate this complaint about alleged lies by a social worker in a court report and verbally in court, or the evidence of Mr X’s child’s mother in court. An absolute legal bar prevents us investigating matters that have formed part of court proceedings.

  • London Borough of Redbridge (24 012 844)

    Statement Closed after initial enquiries Transport 25-Nov-2024

    Summary: We will not investigate this complaint about an unsuccessful application for a Disabled Person’s Freedom Pass. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Lambeth (24 012 988)

    Statement Closed after initial enquiries Homelessness 25-Nov-2024

    Summary: We will not investigate Miss X’s complaint about how the Council’s continues to place her family in unsuitable temporary accommodation. There is not enough evidence of fault by the Council to justify investigating.

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