Decision search
Your search has 52726 results
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Birmingham City Council (24 005 759)
Statement Not upheld Other 18-Feb-2025
Summary: We have ended our investigation into Ms X’s complaint about how the Council provided support following the birth of her child. An independent investigation has already found no fault in what the Council did. The Council has offered Ms X a suitable remedy for any additional anxieties caused by any avoidable delays in the independent investigation process. It is unlikely that further investigation of the same issues would lead to a different outcome for Ms X.
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Buckinghamshire Council (24 006 236)
Statement Upheld Alternative provision 18-Feb-2025
Summary: Mrs X complains the Council has failed to make Section 19 Alternative Provision for her son, Y, while he was unable to attend school. Mrs X also says the Council failed to issue his Education, Health and Care Plan within the statutory timescale. As a result, Mrs X says his education and welfare have suffered. We have found fault in the Council’s actions for failing to issue Y’s Education, Health and Care Plan within the statutory timescale. The Council has agreed to apologise to Mrs X and pay a financial remedy.
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North Tyneside Metropolitan Borough Council (24 017 266)
Statement Closed after initial enquiries Trees 18-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.
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Stockport Metropolitan Borough Council (24 017 424)
Statement Closed after initial enquiries Planning applications 18-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered any significant injustice.
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London Borough of Redbridge (24 018 548)
Statement Closed after initial enquiries Parking and other penalties 18-Feb-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as there is insufficient evidence of fault by the Council.
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Basildon Borough Council (24 018 765)
Statement Closed after initial enquiries Council tax 18-Feb-2025
Summary: We will not investigate this complaint about a Council tax discount because there is no evidence of fault by the Council.
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Redcar & Cleveland Council (24 018 794)
Statement Closed after initial enquiries Councillor conduct and standards 18-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Coventry City Council (24 019 071)
Statement Closed after initial enquiries Council tax 18-Feb-2025
Summary: We will not investigate this complaint about council tax liability because the complainant could have appealed to the Valuation Tribunal.
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Buckinghamshire Council (24 019 109)
Statement Closed after initial enquiries Other 18-Feb-2025
Summary: We cannot investigate this complaint about information shared during court proceedings. The law prevents us from investigating complaints about what happened in court.
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Southampton City Council (24 019 358)
Statement Closed after initial enquiries Other 18-Feb-2025
Summary: We cannot investigate Mr B’s complaint that his property has been damaged by work undertaken by the Council to the adjoining property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.