Decision search
Your search has 53110 results
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Watford Borough Council (25 001 589)
Statement Closed after initial enquiries Other 23-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to tell her and other residents about proposals before installing an electric vehicle charging point on the road outside Miss X’s home. We have not seen enough evidence of fault in the Council’s actions. Also we do not consider Miss X has suffered a significant personal injustice and we cannot achieve the outcome she is seeking.
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London Borough of Camden (25 001 598)
Statement Closed after initial enquiries Homelessness 23-Jul-2025
Summary: We cannot investigate this complaint about the suitability of temporary accommodation. Ms X used her right of appeal to the courts.
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Dover District Council (25 001 681)
Statement Closed after initial enquiries Enforcement 23-Jul-2025
Summary: We will not investigate this complaint about the Council’s consideration of reports of breaches of planning control and decision not to take formal enforcement action. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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Statement Closed after initial enquiries Special educational needs 23-Jul-2025
Summary: We cannot investigate Mrs X’s complaint about the content of an Education Health and Care Plan and the process the Council used to create it. Mrs X has appealed to the Tribunal.
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Wakefield City Council (25 001 751)
Statement Closed after initial enquiries School transport 23-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application and appeal for school transport for her son. There is not enough evidence of fault in the Council’s actions to warrant investigation.
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London Borough of Redbridge (25 001 901)
Statement Closed after initial enquiries Parking and other penalties 23-Jul-2025
Summary: We will not investigate Mr X’s complaint about payment methods for parking charges. This is because we cannot add to the Council’s complaint response and in any case we cannot achieve the outcome Mr X wants.
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Leicester City Council (25 002 050)
Statement Closed after initial enquiries Other 23-Jul-2025
Summary: We will not investigate this complaint about the Council’s withdrawing access to its land. It is too late to complain about events occurring more than 12 months ago. There is not enough evidence of fault in the way the Council decided to close the access to its land. And we do not consider the complainant has a significant personal injustice because of the Council’s consultation with residents on plans for the land.
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Wiltshire Council (25 002 222)
Statement Closed after initial enquiries Other 23-Jul-2025
Summary: We will not investigate this complaint about an alleged data breach because the Information Commissioner’s Office is better placed to deal with the matter.
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South Gloucestershire Council (25 002 453)
Statement Closed after initial enquiries Other 23-Jul-2025
Summary: We will not investigate this complaint about how the Council completed a planning application assessment. This is because there is no evidence of significant injustice.
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North Yorkshire Council (25 002 850)
Statement Upheld Alternative provision 23-Jul-2025
Summary: Miss X complained about the Council’s failure to ensure suitable education for her daughter (B) when she was out of school. We found fault in the way the Council discharged its Section 19 duty towards B. The Council’s fault caused injustice to Miss X as she paid for some provision for B and was distressed at the lack of the Council’s support. The Council has agreed to apologise and make payments to refund Miss X’s cost of arranging educational provision for B between March and June 2024 and to recognise her distress. In recent complaints we have recommended relevant service improvements, which we will monitor.