Decision search
Your search has 55054 results
-
Wigan Metropolitan Borough Council (25 010 542)
Statement Closed after initial enquiries Child protection 15-Dec-2025
Summary: We will not investigate this complaint about what the Council recorded about Mr X. Another agency is better placed than us to consider complaints about data inaccuracy.
-
Babergh District Council (25 010 600)
Statement Closed after initial enquiries Enforcement 15-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision on a report of a breach of planning control. There is not enough evidence of fault in the decision-making process. And we cannot achieve the outcome the complainant is seeking.
-
Norfolk County Council (25 010 721)
Statement Closed after initial enquiries Child protection 15-Dec-2025
Summary: We will not investigate this complaint about the Council’s refusal to replace a social worker and compensate the complainant for fault on her part. Our intervention would not add anything significant to the response the Council has made, or lead to a different outcome, and is not therefore warranted.
-
London Borough of Redbridge (25 010 739)
Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Dec-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s decision to refuse his housing benefit claim because he has appealed to the Tribunal. We will also not investigate the Council’s handling of his housing benefit claim because there is no worthwhile result achievable.
-
Laburnum House (Shaw) Limited (25 011 016)
Statement Closed after initial enquiries Residential care 15-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Care Provider failing to return his late father, Mr Y’s, money and about it breaching its contract. This is because the complaint is late and we would not be able to achieve the outcome Mr X wants.
-
East Riding of Yorkshire Council (25 011 165)
Statement Closed after initial enquiries Council tax support 15-Dec-2025
Summary: We will not investigate this complaint about Mr X’s council tax. This is because the injustice from no online access is not significant enough to justify our involvement. We will not investigate other parts of Mr X’s complaint because he can appeal, and there is not enough evidence of fault.
-
Suffolk County Council (25 011 184)
Statement Closed after initial enquiries Other 15-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision it was no longer responsible for the complainant’s aftercare needs after she moved out of its area and was sectioned in a different council’s area. There is not enough evidence of fault to justify investigating.
-
Broxbourne Borough Council (25 011 551)
Statement Closed after initial enquiries Council tax 15-Dec-2025
Summary: We will not investigate this complaint about council tax. This is because the complaint is late and there are no good reasons for this.
-
Buckinghamshire Council (25 011 774)
Statement Upheld Special educational needs 15-Dec-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Miss X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
-
London Borough of Redbridge (25 011 953)
Statement Closed after initial enquiries Parking and other penalties 15-Dec-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Miss X to appeal to London Tribunals. Miss X has also now paid the fine at the discounted rate of £55 and this amount is not significant enough to warrant investigation.