Decision search
Your search has 55054 results
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London Borough of Hackney (25 007 203)
Statement Upheld Refuse and recycling 16-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council repeatedly failed to collect his refuse bins. The Council has already acknowledged there has been fault and has taken the appropriate steps to put the problem right and remedy any injustice experienced by Mr X. Further investigation would achieve nothing meaningful.
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London Borough of Hackney (25 008 534)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because Mr X was not liable for the penalty charge notice and his injustice stems from his agreement with the registered keeper of the vehicle, rather than any action or fault by the Council.
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Nottinghamshire County Council (25 006 215)
Statement Closed after initial enquiries Charging 16-Oct-2025
Summary: We will not investigate this complaint about an alleged late request for payment of care fees by the Council. There is not enough evidence of fault by the Council causing injustice to Mrs X to warrant our further involvement.
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Leeds City Council (25 006 327)
Statement Closed after initial enquiries Child protection 16-Oct-2025
Summary: We will not investigate Miss X’s complaint about the Council’s actions following a safeguarding incident involving her family. The Council has already apologised that its initial contact and communication was not in line with best practice. Further investigation is unlikely to achieve anything more.
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London Borough of Enfield (25 006 445)
Statement Closed after initial enquiries Allocations 16-Oct-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation provided by the Council because it is late. There are no good reasons to apply our discretion to investigate the issue now.
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Thanet District Council (25 006 578)
Statement Closed after initial enquiries Enforcement 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s approval of a planning application or its actions following a report of a breach of planning control. We have not seen enough evidence of fault in the Council’s actions.
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Warrington Council (25 006 660)
Statement Closed after initial enquiries Charging 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s delay in completing its financial assessment of Mrs Y. This is because the delay has not caused significant enough injustice to justify our involvement.
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London Borough of Newham (25 006 933)
Statement Closed after initial enquiries Adoption 16-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of information related to her adopted children and its previous decision on her earlier complaint. Part of the complaint has already been considered and decided. The remaining matters concern data handling issues which are for the Information Commissioner’s Office (ICO) to consider, or have not caused Mrs X a significant enough injustice
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London Borough of Harrow (25 007 056)
Statement Closed after initial enquiries Transport 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse to renew Mr X’s blue badge. This is because there is insufficient evidence of fault by the Council.
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Transport for London (25 009 101)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2025
Summary: We cannot investigate this complaint about a penalty charge notice. This is because Mrs X has used her right of appeal to London Tribunals.