Decision search
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Hertfordshire County Council (25 009 332)
Statement Closed after initial enquiries Looked after children 26-Nov-2025
Summary: We cannot investigate part of Mrs X’s complaints about the accuracy of social work reports because the matters complained about were considered by a court. We will not investigate the remainder because the issues are likely to have been considered by a court or are late.
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Coventry City Council (25 009 479)
Statement Closed after initial enquiries Homelessness 26-Nov-2025
Summary: We will not investigate Ms X’s complaint about the suitability of a housing offer and its refusal to accept a complaint about the matter. The Council agreed to conduct a suitability review. If Ms X is dissatisfied with the outcome of the review, she can appeal to the county court. It is unlikely we would find fault in the Council’s decision not to also consider the matter under its complaint’s procedure.
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Birmingham City Council (25 009 530)
Statement Closed after initial enquiries Council tax 26-Nov-2025
Summary: We will not investigate Ms X’s complaint about council tax liability. If Ms X disagrees with the Council’s decisions regarding her liability, there is a right of appeal to the Valuation Tribunal which is it reasonable for her to use.
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Lancashire County Council (25 010 361)
Statement Closed after initial enquiries Charging 26-Nov-2025
Summary: We will not investigate Mr X’s complaint about how the Council carried out a financial assessment. There is not enough evidence of fault to justify an investigation.
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London Borough of Waltham Forest (25 010 669)
Statement Closed after initial enquiries Traffic management 26-Nov-2025
Summary: We will not investigate Ms X’s complaint about road signage the Council has installed. This is because the matter complained about has not caused Ms X any significant personal injustice which is serious enough to warrant an investigation.
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Fylde Borough Council (25 010 829)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his discretionary housing payment application. There is not enough evidence of fault to justify investigation. We will not investigate Mr X’s complaint about how the Council handled his housing disrepair reports because it is premature.
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Lancashire County Council (25 011 095)
Statement Closed after initial enquiries Child protection 26-Nov-2025
Summary: We will not investigate Mr X’s complaint about the conduct of a social worker, because there is not enough injustice to warrant an investigation. We will not investigate Mr X’s complaints about the Council sharing inaccurate information as part of the Child Protection process as these matters are best considered by the Information Commissioner’s Office.
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Mid Sussex District Council (25 011 629)
Statement Closed after initial enquiries Other 26-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a prior approval application. This is because we are unlikely to find fault.
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Statement Closed after initial enquiries Trees 26-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to remove a tree nearby his property. This is because the complaint is late and there are no good reasons why he did not complain sooner.
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North Yorkshire Council (25 011 978)
Statement Closed after initial enquiries Other 26-Nov-2025
Summary: We will not investigate this complaint about the actions of the Council’s children’s services. This is because it concerns matters that have been considered in court.