Decision search
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Birmingham City Council (24 022 001)
Statement Closed after initial enquiries Other 09-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s request for information. This is because the matter is best dealt with by the Information Commissioner’s Office.
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Bedford Borough Council (24 022 591)
Statement Closed after initial enquiries Planning applications 09-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Canterbury City Council (24 022 690)
Statement Closed after initial enquiries Planning applications 09-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector.
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Birmingham City Council (24 022 737)
Statement Closed after initial enquiries Refuse and recycling 09-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s failure to collect waste bins due to industrial action. We have no jurisdiction to investigate matters which affect all or most people in the Council’s area.
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London Borough of Croydon (24 019 015)
Statement Closed after initial enquiries Council tax 08-Apr-2025
Summary: We will not investigate this complaint about an arrangement to pay council tax arrears. This is because there is insufficient evidence of fault by the Council.
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Royal Borough of Kingston upon Thames (24 019 225)
Statement Closed after initial enquiries Allocations 08-Apr-2025
Summary: We will not investigate Miss Y’s complaint that the Council incorrectly awarded her a priority date of May 2020. This is because the complaint is late.
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Leicester City Council (24 019 242)
Statement Closed after initial enquiries Allocations 08-Apr-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Newham (24 019 255)
Statement Closed after initial enquiries Traffic management 08-Apr-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice and the Council’s handling of parking restriction signage at events hosted by a third party. This is because it is reasonable to expect Mr X to appeal the matter to London Tribunals.
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Isle of Wight Council (24 019 402)
Statement Closed after initial enquiries Special educational needs 08-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to issue an Education Health and Care Plan. It is reasonable to expect Mrs X to have appealed to the Tribunal. We are unlikely to find fault in the Council’s decision that it does not have to provide alternative provision.
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Lancashire County Council (24 019 404)
Statement Closed after initial enquiries Disabled children 08-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the adequacy of Council’s offer to settle a complaint after mediation. The complaint is late and there is no good reason to exercise discretion to consider these matters now.