Decision search
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Statement Closed after initial enquiries Other 14-Nov-2024
Summary: We will not investigate Ms X’s complaint about the Council’s decision on how it would provide her with information she asked for. Another investigation would not change the outcome.
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St Helens Metropolitan Borough Council (24 012 814)
Statement Closed after initial enquiries Leisure and culture 14-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision-making relating to membership at a leisure facility. This is because it is unlikely we would find fault and there is no significant injustice.
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Statement Closed after initial enquiries Planning applications 14-Nov-2024
Summary: We will not investigate this complaint about how the Council has dealt with the complainant’s planning application. This is because the complainant has the right to appeal to the Planning Inspector.
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Eastleigh Borough Council (24 013 267)
Statement Closed after initial enquiries Housing benefit and council tax benefit 14-Nov-2024
Summary: We will not investigate Ms X’s complaint about the Council’s recovery of overpayments of housing benefit. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint has been made late and it was reasonable to expect Ms X to use her right of appeal to a tribunal.
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High Peak Borough Council (24 013 390)
Statement Closed after initial enquiries Planning applications 14-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision-making process relating to his and a neighbour’s planning application. This is because there is insufficient evidence of fault.
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London Borough of Croydon (24 013 858)
Statement Closed after initial enquiries Parking and other penalties 14-Nov-2024
Summary: We will not investigate this complaint about a parking penalty charge notice as Mr X can appeal against it to an independent tribunal.
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South Tyneside Metropolitan Borough Council (24 011 687)
Statement Closed after initial enquiries Traffic management 14-Nov-2024
Summary: We will not investigate this complaint about an unsuccessful application for a disabled parking bay. This is because there is insufficient evidence of fault by the Council.
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Bury Metropolitan Borough Council (24 011 712)
Statement Closed after initial enquiries Drainage 14-Nov-2024
Summary: We will not investigate this complaint about drainage because the courts and insurers are better placed to consider the complaint.
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London Borough of Enfield (24 011 816)
Statement Closed after initial enquiries Child protection 14-Nov-2024
Summary: We will not investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her family. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the matter is subject to ongoing court proceedings.
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Bristol City Council (24 011 865)
Statement Closed after initial enquiries Council tax 14-Nov-2024
Summary: We will not investigate this complaint about the council tax empty homes premium. This is because there is insufficient evidence of fault by the Council and the complainant could appeal to the Valuation Tribunal.