Decision search
Your search has 55054 results
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Dudley Metropolitan Borough Council (24 020 312)
Statement Closed after initial enquiries Other 31-Jul-2025
Summary: We will not investigate Mrs X’s complaint about information the Council has produced for court proceedings involving her children. The law prevents us from investigating anything that has or is the subjection of court proceedings.
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East Riding of Yorkshire Council (25 001 640)
Statement Closed after initial enquiries Highway repair and maintenance 31-Jul-2025
Summary: We will not exercise discretion investigate this complaint about flooding on a private road. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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London Borough of Harrow (25 001 797)
Statement Closed after initial enquiries Other 31-Jul-2025
Summary: We will not investigate this complaint about the Council’s actions relating to a volunteer group. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement.
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Sheffield City Council (25 002 245)
Statement Closed after initial enquiries Council tax 31-Jul-2025
Summary: We will not investigate this complaint about the Council’s handling of a council tax account. This is because we could not add to the investigation the Council has already carried out, and we cannot achieve the outcome that Mrs X wants.
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London Borough of Haringey (25 002 326)
Statement Closed after initial enquiries Special educational needs 31-Jul-2025
Summary: We will not investigate Mr X’s complaint about a Council’s decision not to arrange for a speech and language assessment as part of an Education Health and Care Plan for his son. This is because Mr X has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for him to do so.
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Bristol City Council (25 002 495)
Statement Closed after initial enquiries Parking and other penalties 31-Jul-2025
Summary: We will not investigate this complaint about the Council failing to refund two penalty charge notices and sending his personal information to an old address.
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New Forest District Council (25 002 594)
Statement Closed after initial enquiries Enforcement 31-Jul-2025
Summary: We will not investigate this complaint about the way the Council considered a report of a breach of planning control and retrospective planning application. We have not seen enough evidence of fault to justify an investigation.
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Nottingham City Council (25 002 793)
Statement Closed after initial enquiries Other 31-Jul-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept responsibility for a collapsed wall and associated financial loss. The complaint is late and we have seen no reason to exercise discretion on this point.
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Bury Metropolitan Borough Council (25 002 817)
Statement Closed after initial enquiries Parking and other penalties 31-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Councils poor communication about his dropped kerb application. This is because there is insufficient evidence of fault.
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London Borough of Havering (25 003 317)
Statement Upheld Refuse and recycling 31-Jul-2025
Summary: We will not investigate this complaint about missed garden waste collections. The Council upheld Mr X’s complaint and apologised, therefore, further investigation will not lead to a different outcome.