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  • Stockton-on-Tees Borough Council (24 021 058)

    Statement Closed after initial enquiries Planning applications 26-May-2025

    Summary: We will not investigate this complaint about the Council’s decision to remove conditions from a planning agreement. There is not enough evidence of fault in the Council’s actions to justify an investigation.

  • London Borough of Tower Hamlets (24 021 297)

    Statement Closed after initial enquiries Allocations 26-May-2025

    Summary: We will not investigate this complaint about a lack of accessible social housing in the Council’s area. This is because we could not achieve the outcome she seeks. The Housing Ombudsman is better placed to deal with her complaint about the broken lift in her housing association property.

  • London Borough of Haringey (24 021 372)

    Statement Closed after initial enquiries Enforcement 26-May-2025

    Summary: We will not investigate this complaint about the Council’s decision to grant planning permission. This is because the complaint is late and we have seen no reason why Mr X could not have complained to us sooner.

  • London Borough of Redbridge (24 021 656)

    Statement Closed after initial enquiries Charging 26-May-2025

    Summary: We will not investigate Mrs X’s complaint about the Council pursuing her for outstanding care charges for her late husband. The complaint is late and there are no good reasons to exercise discretion to investigate now.

  • London Borough of Lambeth (24 021 736)

    Statement Closed after initial enquiries Allocations 26-May-2025

    Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to deal with pest infestations in the complainant’s interim and temporary accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.

  • London Borough of Sutton (24 022 088)

    Statement Closed after initial enquiries Parking and other penalties 26-May-2025

    Summary: We will not investigate Mr X’s complaint, made on behalf of his mother Mrs Y, about the Council’s decision to refuse permission for a wider vehicle crossover, and about the Council’s crossover policy. There is insufficient significant personal injustice to Mr X and Mrs Y from the matters complained of to warrant investigating. There is not enough evidence of fault in the Council’s adoption of its crossover policies to justify us investigating.

  • Royal Borough of Greenwich (24 022 204)

    Statement Closed after initial enquiries Other 26-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to install bollards outside his home or how it has dealt with his application for a vehicle crossover. This is because there is insufficient evidence of fault.

  • London Borough of Croydon (24 022 229)

    Statement Closed after initial enquiries Allocations 26-May-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of housing issues. It is too late to investigate some of the issues raised. There are other bodies better placed to consider some of the other issues Ms X has brought to us.

  • Royal Borough of Kingston upon Thames (24 022 359)

    Statement Closed after initial enquiries Other 26-May-2025

    Summary: We will not investigate this complaint about the removal and destruction of the complainant's vehicle as we cannot provide the outcome he seeks as this is a matter for the courts.

  • Stratford-on-Avon District Council (24 022 610)

    Statement Closed after initial enquiries Planning applications 26-May-2025

    Summary: We will not investigate this complaint about the Council’s decision not to include conditions prohibiting a rising gate or private road sign when it granted planning permission for new houses in 2020. This complaint is late and we have not seen any reasons to exercise discretion in this matter.

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