Decision search
Your search has 55054 results
-
Cheshire East Council (25 005 074)
Statement Upheld Looked after children 12-Oct-2025
Summary: We will not investigate Mrs X’s complaint the Council did not consider her wishes when care planning for her children. The Council has agreed to consider the complaint through the statutory complaint’s procedure. Therefore it is not proportionate for us to investigate.
-
West Sussex County Council (25 006 845)
Statement Closed after initial enquiries Other 12-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with his complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault.
-
Suffolk County Council (25 005 784)
Statement Closed after initial enquiries Looked after children 10-Oct-2025
Summary: We will not investigate this complaint about the Council’s response to the complainant’s requests for contact with a Looked After Child. This is because it would be reasonable for the complainant to take the matter to court.
-
West Sussex County Council (25 006 129)
Statement Closed after initial enquiries Special educational needs 10-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision not to amend an Education Health and Care plan following Annual Review. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and matters relating to the content of the Education Health and Care plan cannot therefore be investigated.
-
London Borough of Islington (24 012 261)
Statement Closed after initial enquiries Charging 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.
-
NHS North Central London ICB (24 012 261a)
Statement Closed after initial enquiries Assessment and funding 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.
-
NHS North Central London ICB (24 012 261b)
Statement Closed after initial enquiries Assessment and funding 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.
-
Stamford Care Home (24 012 261c)
Statement Closed after initial enquiries Care and treatment 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.
-
Stamford Care Home (24 012 261d)
Statement Closed after initial enquiries Care and treatment 09-Oct-2025
Summary: Ms Y complains the Council, Care Provider and ICB failed to assess her mother for NHS Continuing Healthcare. We will not investigate the complaint because we cannot achieve the outcome Ms Y wants and parts of the complaint are premature.
-
London Borough of Redbridge (25 013 378)
Statement Closed after initial enquiries Other 09-Oct-2025
Summary: We will not investigate this complaint about Council’s handling of Mrs X’s request for increased respite care and its complaint handling. This is because the Council has not yet completed all three stages of the statutory children’s complaint procedure, and it would be reasonable to allow it to do so. In addition, the Council has already accepted and remedied the delays identified at earlier stages, so further investigation would not lead to a different outcome.