Decision search
Your search has 55054 results
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Essex County Council (25 007 815)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy, and this removes the need for us to investigate.
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Oxfordshire County Council (25 007 844)
Statement Closed after initial enquiries Special educational needs 03-Nov-2025
Summary: We will not investigate Mrs X’s complaint about the advice the Council secured during the Education, Health and Care Plan process. This is because it was reasonable for Mrs X to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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London Borough of Brent (25 007 957)
Statement Closed after initial enquiries Allocations 03-Nov-2025
Summary: We will not investigate this complaint about the unsuitability of Miss X’s accommodation. This is because we could not add to the investigation carried out by the Council. Miss X now has the right to appeal to the County Court regarding the suitability of her accommodation.
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Arun District Council (25 008 017)
Statement Closed after initial enquiries Allocations 03-Nov-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Wakefield City Council (25 008 123)
Statement Closed after initial enquiries Highway repair and maintenance 03-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to do works to a junction near where he lives to help pedestrians, how it made that decision and replied to his complaint. There is not enough evidence of Council fault and insufficient significant personal injustice caused to Mr X by the matters complained of to warrant an investigation. We do not investigate councils’ complaint-handling where we are not investigating the core matters giving rise to the complaint.
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Swindon Borough Council (25 009 948)
Statement Closed after initial enquiries Trees 03-Nov-2025
Summary: We will not investigate Miss X’s complaint about property damage. The court is best placed to consider claims about damage to property.
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Leeds City Council (25 010 101)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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Luton Borough Council (25 010 217)
Statement Closed after initial enquiries Parking and other penalties 03-Nov-2025
Summary: We will not investigate this complaint about procedural impropriety in the Council’s handling of a penalty charge notice as Mr X could have reasonably appealed on this ground to the Traffic Penalty Tribunal.
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Telford & Wrekin Council (25 010 534)
Statement Closed after initial enquiries Other 03-Nov-2025
Summary: We will not investigate how the Council handled a complaint about a data protection matter as any remaining injustice caused to Mr X is not sufficient to warrant our further involvement.
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Newcastle upon Tyne City Council (25 012 317)
Statement Closed after initial enquiries Council house sales and leaseholders 03-Nov-2025
Summary: We will not investigate this complaint about delay and the valuation of Mr X’s home in the ‘right to buy’ process. Mr X could reasonably have taken any dispute about the valuation to the District Valuer. The Council’s apology for the delays is enough remedy for that point.