Decision search
Your search has 55054 results
-
Buckinghamshire Council (25 008 378)
Statement Upheld Special educational needs 17-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Kingston Upon Hull City Council (25 008 385)
Statement Closed after initial enquiries School transport 17-Nov-2025
Summary: We will not investigate Ms M’s complaint about college transport for her sons because the injustice is not significant enough to justify our involvement.
-
Bury Metropolitan Borough Council (25 008 405)
Statement Closed after initial enquiries Rights of way 17-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with repairs to a public right of way. There is not enough evidence of fault to justify our involvement.
-
Halton Borough Council (25 008 504)
Statement Upheld Assessment and care plan 17-Nov-2025
Summary: We will not investigate this complaint about planning how to meet adult social care needs. It is unlikely we would find enough evidence of fault in the Council not involving the family, or a significant injustice as we could not say the outcome would be different. We cannot say the Council’s actions caused a decline in health. The Council has apologised for communication failures, and it is unlikely we would achieve anything further.
-
Norfolk County Council (25 008 594)
Statement Closed after initial enquiries Highway adoption 17-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision not to allow Ms X to pave a grass verge outside her home. There is insufficient evidence of fault to warrant an investigation.
-
Kingston Upon Hull City Council (25 008 615)
Statement Closed after initial enquiries Friends and family carers 17-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of temporarily placing a child into Ms X’s care. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.
-
Hertfordshire County Council (25 008 097)
Statement Closed after initial enquiries Highway repair and maintenance 17-Nov-2025
Summary: We will not investigate this complaint about highway maintenance and drainage because the complaint is late without good reason to investigate it now and it is reasonable to expect Mr Y to go to court about the matter, who are better placed to consider the complaint.
-
Leeds City Council (25 008 213)
Statement Closed after initial enquiries Disabled facilities grants 17-Nov-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to properly handle matters relating to poor workmanship under the disabled facilities grant scheme. Nor will we investigate the Council’s decision to take planning enforcement action. There is not enough evidence of fault for either complaint to justify an investigation.
-
North Yorkshire Council (25 007 677)
Statement Closed after initial enquiries Special educational needs 17-Nov-2025
Summary: We will not investigate part of Mrs X’s complaint about the Council’s failure to secure the content of her child’s Education, Health and Care Plan or provide alternative provision because it is late. We will not investigate these matters after July 2024 because there is insufficient evidence of fault. We will not investigate the remainder because Mrs X has a right to appeal to a tribunal.
-
Blackburn with Darwen Council (25 014 195)
Statement Closed after initial enquiries School admissions 17-Nov-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.