Decision search
Your search has 55503 results
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Buckinghamshire Council (24 016 280)
Statement Upheld Special educational needs 08-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Council not authorising a school place offered to her daughter, or naming that school in her daughter’s Education, Health and Care Plan. This is because she has already used her right of appeal at Tribunal.
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London Borough of Haringey (23 015 884)
Statement Upheld Special educational needs 08-Jun-2025
Summary: Ms X complained on behalf of Ms Y about delays issuing and reviewing Ms Y’s Education, Health and Care Plan. She also complained the Council did not put in place special educational provision for Ms Y. We have found the Council at fault for failing to put in place adequate provision for Ms Y and for delaying issuing an Education, Health and Care Plan following an annual review. The Council agreed to apologise, make payments for loss of education to Ms Y and distress caused to Ms X.
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Leeds City Council (24 020 575)
Statement Closed after initial enquiries Transport 08-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application because there is not enough evidence of fault.
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Durham County Council (24 020 810)
Statement Closed after initial enquiries Domiciliary care 08-Jun-2025
Summary: We will not investigate this complaint about the quality of care commissioned by the Council. That is because we could not add to the Council’s investigation.
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London Borough of Havering (24 020 938)
Statement Closed after initial enquiries Allocations 08-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with Miss X’s housing application. This is because it is reasonable for her to use her right of appeal to the Council.
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Essex County Council (24 020 995)
Statement Closed after initial enquiries Special educational needs 08-Jun-2025
Summary: We will not investigate most of Mrs X’s complaint that the Council failed to deliver the content of her family member’s Education, Health and Care Plan because the claimed injustice is not significant enough to warrant an investigation by the Ombudsman. We will not investigate the remainder because there is insufficient evidence of fault.
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Brighton & Hove City Council (24 021 182)
Statement Closed after initial enquiries Antisocial behaviour 08-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about antisocial behaviour from a neighbour. It is unlikely an investigation would lead to a different outcome or achieve what Ms X wants.
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Anchor Hanover Group (24 021 227)
Statement Closed after initial enquiries Residential care 08-Jun-2025
Summary: We will not investigate Mrs X’s complaint the Care Home was failing to safeguard her mother. The Office of Public Guardian is best placed to consider her concerns, and further investigation would not lead to a different outcome.
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Bury Metropolitan Borough Council (24 021 716)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s treatment of a supported living provider. There is not enough evidence of fault to justify our involvement.
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Suffolk County Council (24 021 934)
Statement Closed after initial enquiries Assessment and care plan 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s failure to share information and delays in complaint handling. The Council’s actions have not caused a significant enough injustice to justify an Ombudsman investigation and it is unlikely we would achieve any worthwhile outcome.