Decision search
Your search has 55054 results
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Royal Borough of Greenwich (24 020 602)
Statement Closed after initial enquiries Managing council tenancies 04-Jun-2025
Summary: We will not investigate Ms X’s complaint about despair in her Council property because we cannot investigate complaints about councils acting in their capacity as social landlord. There is insufficient evidence of fault in the Council’s decision-making when it awarded band C on its housing register to justify our involvement.
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Bath and North East Somerset Council (24 021 630)
Statement Closed after initial enquiries Other 04-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s involvement in her detention under the Mental Health Act. There is not enough evidence of fault to justify our involvement. Some of Ms X’s concerns are matters for other bodies to consider.
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Calderdale Metropolitan Borough Council (24 021 722)
Statement Closed after initial enquiries Rights of way 04-Jun-2025
Summary: We will not investigate this complaint about gates on a right of way as the matter has been resolved.
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Stockton-on-Tees Borough Council (24 021 762)
Statement Closed after initial enquiries Trees 04-Jun-2025
Summary: We will not investigate this complaint about the Council failing to make reasonable adjustments to help the complainant resolve issues caused by a tall tree at a neighbouring property. There is insufficient evidence of fault in the way the Tree & Woodland department responded, and any concerns about the involvement of the Adult Social Care team are premature, as they have not been considered under the Council’s complaints procedure.
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Southampton City Council (24 021 862)
Statement Closed after initial enquiries Assessment and care plan 04-Jun-2025
Summary: We will not investigate Ms X’s complaint about an officer’s conduct during an adult social care review. It is unlikely an investigation would achieve anything more and we could not achieve what she wants.
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London Borough of Islington (25 003 878)
Statement Closed after initial enquiries Parking and other penalties 04-Jun-2025
Summary: We will not investigate this complaint about a parking penalty because Mr Y has already approached the court about the same matter.
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Brighton & Hove City Council (25 004 079)
Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025
Summary: We will not investigate this complaint about highway maintenance because there is another body better placed to consider the complaint.
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Dudley Metropolitan Borough Council (25 004 085)
Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025
Summary: We will not investigate Mrs C’s complaint that she suffered injuries due to the Council’s failure to safely maintain the highway. This is because it is reasonable for Mrs C to put in a compensation claim, and if needed, pursue the claim at court.
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Portsmouth City Council (24 023 095)
Statement Closed after initial enquiries Alternative provision 04-Jun-2025
Summary: We will not investigate this complaint that the Council has made unreasonable demands for evidence regarding the complainant’s daughter’s Elective Home Education and has failed to respond reasonably to his questions. This is because investigation would achieve nothing significant.
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Kent County Council (24 023 308)
Statement Closed after initial enquiries Other 04-Jun-2025
Summary: We cannot investigate this complaint about the actions of a social worker and why Mr X was angry in court. This is because the matters complained of relate directly to matters raised in court.