Decision search
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Statement Closed after initial enquiries Charging 29-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s assessment of her late mother’s adult social care fees. This is because there is insufficient evidence of fault with the Council’s decision to include a mobile home in its assessment and because we cannot add to the Council’s investigation into delays informing Mrs X about the charges and her right of appeal.
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Harlow District Council (24 010 268)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Oct-2024
Summary: We will not investigate this complaint about the recovery of a housing benefit overpayment. This is because the Council has provided a satisfactory response.
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Hyndburn Borough Council (24 009 077)
Statement Closed after initial enquiries Noise 29-Oct-2024
Summary: We will not investigate this complaint about the Council’s refusal to reopen a previously investigated noise nuisance complaint. This is because there is no evidence to suggest fault by the Council.
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North Devon District Council (24 009 203)
Statement Closed after initial enquiries Council tax 29-Oct-2024
Summary: We will not investigate Mr X’s complaint about a Council Tax banding change and the Council’s decision to backdate this. It is reasonable to expect Mr X to have appealed to the Tribunal about the banding and it is unlikely we would find fault in the Council’s decision to backdate the increased charges.
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Statement Closed after initial enquiries Council tax support 29-Oct-2024
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.
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Staffordshire County Council (24 012 307)
Statement Closed after initial enquiries Highway repair and maintenance 29-Oct-2024
Summary: We will not investigate this complaint about highways maintenance because the courts are better placed to consider this complaint.
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Transport for London (24 012 318)
Statement Closed after initial enquiries Parking and other penalties 29-Oct-2024
Summary: We cannot investigate Mr X’s complaint about Transport for London’s decision to pursue a Penalty Charge Notice. This is because Mr X has challenged the Authority’s decision with the Traffic Enforcement Centre.
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Statement Closed after initial enquiries Council tax 29-Oct-2024
Summary: We will not investigate this complaint about the council tax premium charge on an empty property. This is because it would be reasonable for the complainant to appeal to the Valuation Tribunal.
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Birmingham City Council (24 012 615)
Statement Closed after initial enquiries Councillor conduct and standards 29-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Birmingham City Council (24 008 373)
Statement Closed after initial enquiries Other 29-Oct-2024
Summary: We will not investigate Ms X’s complaint about what happened in the Coroner’s Court. That is because it is not an administrative function of the Council.