Decision search
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South Gloucestershire Council (25 003 348)
Statement Closed after initial enquiries Councillor conduct and standards 28-Jul-2025
Summary: We will not investigate this complaint about a Councillor’s conduct and the Council’s handling of Mr X’s complaint about the matter. Any injustice is not significant enough to justify our involvement, and it is unlikely that further investigation would lead to a different outcome.
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Braintree District Council (25 003 355)
Statement Closed after initial enquiries Planning applications 28-Jul-2025
Summary: We will not investigate this complaint about the Council’s consideration of a planning application. This is because the substantive issues are not separable from a planning appeal. In addition, of the remaining elements, there is no significant injustice, and elements are better considered by the Information Commissioners Officer.
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Central Bedfordshire Council (25 003 830)
Statement Closed after initial enquiries Council tax 28-Jul-2025
Summary: We will not investigate this complaint about the way the Council handled the complainant’s council tax. This is because there is insufficient evidence of fault by the Council.
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Transport for London (25 003 904)
Statement Closed after initial enquiries Licensing 28-Jul-2025
Summary: We cannot investigate this complaint about a private hire license application because Mr Y has already started court action about the matter.
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Salford City Council (25 004 059)
Statement Closed after initial enquiries Other 28-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s use of a contact centre. The matter complained of is closely linked to decisions about contact and residence of a child that were subject to court action.
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City of Doncaster Council (25 004 579)
Statement Closed after initial enquiries Antisocial behaviour 28-Jul-2025
Summary: We will not investigate this complaint about the Council failing to take enforcement action to remove an insect nest. This is because there is insufficient evidence of fault.
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Norwich City Council (25 004 815)
Statement Closed after initial enquiries Noise 28-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council not taking enforcement action following his reports of noise from the commercial premises below his flat. The Council did not identify a statutory nuisance and there is not enough evidence of fault in the Council’s investigation and decision-making processes to warrant us investigating.
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Essex County Council (25 004 821)
Statement Closed after initial enquiries Highway repair and maintenance 28-Jul-2025
Summary: We will not investigate this complaint about highway repair and maintenance because the courts are better placed to consider the complaint.
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Cheshire East Council (25 005 019)
Statement Closed after initial enquiries Special educational needs 28-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision not to carry out an Occupational Therapy assessment as part of an Education, Health and Care needs assessment. This is because Mrs X has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so.
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Canterbury City Council (25 001 078)
Statement Upheld Homelessness 28-Jul-2025
Summary: We will not investigate this complaint about the Council’s handling of a homelessness application. This is because the Council has accepted some fault in how they managed the application and has taken steps to address the issues. We would not be able to add to the Council’s investigation into the matter.