Decision search
Your search has 52042 results
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Woking Borough Council (24 004 899)
Statement Closed after initial enquiries Housing benefit and council tax benefit 02-Sep-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment or a complaint the Council did not provide homelessness support. This is because there is insufficient evidence of fault by the Council and because part of the complaint has not completed the Council’s complaints process.
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London Borough of Bromley (24 004 933)
Statement Closed after initial enquiries Council tax 02-Sep-2024
Summary: We will not investigate this complaint about the Council issuing a council tax demand in the year following the death of Mrs X’s father. The Council apologised for the distress caused and the bill was cancelled shortly afterwards. There is insufficient remaining injustice to warrant an investigation.
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Surrey County Council (24 004 984)
Statement Closed after initial enquiries Child protection 02-Sep-2024
Summary: We will not investigate this late complaint about child protection and Miss X’s children. There is no good reason to exercise the discretion available to us to consider this matter now.
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Leicester City Council (24 004 697)
Statement Closed after initial enquiries Building control 02-Sep-2024
Summary: We will not investigate this complaint about the Council’s actions in seeking to recover costs from Mr X following emergency work it carried out to his property under the 1984 Building Act. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation nor can we achieve the outcome Mr X seeks.
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Archbishop Blanch School (24 006 657)
Statement Closed after initial enquiries School admissions 02-Sep-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Transport for London (24 006 559)
Statement Closed after initial enquiries Public transport 02-Sep-2024
Summary: We will not investigate this complaint about the cost of a taxi journey. This is because there is insufficient evidence of fault by the Authority.
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Birmingham City Council (24 008 331)
Statement Closed after initial enquiries Council tax 02-Sep-2024
Summary: We will not investigate this complaint about council tax liability because it is reasonable for the complainants to put in an appeal to the Valuation Tribunal.
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Salford City Council (24 008 369)
Statement Closed after initial enquiries School admissions 02-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s School Admissions Appeal Panel’s handling of her appeal against the refusal to offer her child a place at her preferred school. This is because there is not enough evidence of fault to warrant further investigation.
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Oxfordshire County Council (23 008 538)
Statement Upheld Other 02-Sep-2024
Summary: Ms X complained about Oxfordshire County Council, Oxford Health NHS Foundation Trust, and NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board. She complained about faults relating to aftercare under section 117 of the Mental Health Act 1983. We have upheld Ms X’s complaints about discharge, assessment, care planning and personal health budgets. We did not uphold the rest of Ms X’s complaints. The organisations have accepted our recommendations, so we have completed our investigation.
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Oxford Health NHS (23 008 538a)
Statement Upheld Mental health services 02-Sep-2024
Summary: Ms X complained about Oxfordshire County Council, Oxford Health NHS Foundation Trust, and NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board. She complained about faults relating to aftercare under section 117 of the Mental Health Act 1983. We have upheld Ms X’s complaints about discharge, assessment, care planning and personal health budgets. We did not uphold the rest of Ms X’s complaints. The organisations have accepted our recommendations, so we have completed our investigation.