Decision search
Your search has 51782 results
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London Borough of Lambeth (24 009 270)
Statement Closed after initial enquiries Refuse and recycling 22-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s garden waste collections. The impacts of the matters complained of do not amount to a significant personal injustice to him which justifies us investigating. An investigation would not lead to a different outcome.
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London Borough of Haringey (24 009 284)
Statement Upheld Council tax 22-Oct-2024
Summary: We will not investigate this complaint about the way the Council managed a change of liability for a council tax account. This is because the Council has provided a satisfactory remedy.
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City of Bradford Metropolitan District Council (24 009 579)
Statement Closed after initial enquiries Planning applications 22-Oct-2024
Summary: We will not investigate Miss X’s complaint about the Council’s response to a planning complaint. This is because any injustice there has been, is not significant enough to warrant an investigation.
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Statement Upheld Other 22-Oct-2024
Summary: Miss X complained that the Council failed to progress her children services’ complaint to stage two of the statutory Children Act 1989 complaints’ procedure. We have found fault causing injustice. The Council has now agreed to start the stage two investigation. Therefore, we have completed our investigation and are closing the complaint.
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Suffolk County Council (24 009 843)
Statement Closed after initial enquiries Parking and other penalties 22-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.
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London Borough of Bromley (24 009 969)
Statement Closed after initial enquiries Highway repair and maintenance 22-Oct-2024
Summary: We will not investigate this complaint about highway maintenance because any injustice is not significant enough to justify our involvement and there is another body better placed to consider this complaint.
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Surrey County Council (24 008 321)
Statement Upheld Special educational needs 22-Oct-2024
Summary: We will not investigate Mr X’s complaint about delays in the Education, Health and Care needs assessment process. This is because the Council offered a remedy in line with the Ombudsman’s Guidance, and further investigation is unlikely to achieve any additional outcome. We will not investigate some of Mr X’s complaint because he can submit an appeal to a tribunal.
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Sevenoaks District Council (24 007 698)
Statement Closed after initial enquiries Allocations 22-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s housing register decision because there is insufficient evidence of fault to justify our involvement.
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Statement Closed after initial enquiries Allocations 22-Oct-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Planning applications 22-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.